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WE ARE BIRMINGHAM TELECOM

The only telephone company your business will ever need >

On premise & VoIP Telephone Systems, Full Fibre Internet Connectivity, Business Mobile, Digital Voice and Telecoms Support all under one roof.

Need help with your telecoms? Get your FREE no obligation consultation from us >

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DISCOVER THE RIGHT SERVICE

We provide the key telecom services your business needs >

Whatever your business needs, Birmingham Telecom has the experience and know-how to help make your business more cost efficient and optimised so that your team can work faster and be more productive.

By providing a complete range of tailored telecoms products, we offer full unified communication packages that are built to enable your business to do more. 

Delivering outstanding customer service is at the core of everything we do. This service starts at the initial enquiry, continues during implementation and throughout the entire relationship.

TELEPHONE SYSTEMS

View our range of business telephone systems

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BUSINESS INTERNET

Business fibre broadband and dedicated internet

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BUSINESS MOBILE

Discover our business mobile offers & solutions

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TELEPHONE LINES

SIP trunking solutions for business of all sizes

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PHONE SYSTEM SUPPORT

Phone system maintenance & support services

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BT ISDN SWITCH OFF

Learn more about the BT ISDN switch off in 2025

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Explore benefits you get when switching to Birmingham Telecom >

Fixed price promise

We 100% guarantee that throughout the duration of your contract with us there will be no price increases.

Reduced costs.

Birmingham Telecom use our wholesale buying power to save you 82% against all legacy services.

Maintained by us.

We look after all of our own customers through our in-house support and provisioning team.

Transparent billing.

We prepare our bills in house and can guarantee accurate telephone bills every single month.

Switch for FREE.

You won't be charged when you upgrade to with us. Everything is handled by our in house team.

Keep your numbers.

When you switch to SIP, your numbers are always safe. Our team will ensure a smooth and fast transition.

In house support team.

Our tech support is based in house so you always get to deal with the same people day in, day out.

Telecom experts.

We are experts in our field with a 99.2% customer retention rate, offering the best service at all times.

We provide the key telecom services your business needs to operate smoothly >

By providing a complete range of tailored telecoms products, we offer a full unified communication packages that are built to enable your business to do more. 

Our services include IP telephony, internet connectivity, business mobile and everything else in between and we bring these services together to save you time and money to improve the way you communicate.

Delivering outstanding customer service is at the core of everything we do. This service starts at the initial enquiry, continues during implementation and throughout the entire relationship.

Keep your team working together

We provide secure & scalable cloud-based phone systems that connect your team whether office or home based.

Always on internet connectivity

We provide faster and more agile internet connections to businesses across the UK allowing teams to work more efficiently.

True unified communications

We offer simple and secure integration of your business systems into one platform, all under one monthly bill.

Manage your Mobile devices easily

We take care of your business mobiles with our unlimited voice and data connections and device security software.

How can we help you today ?

We are looking to replace our business telephone system

We are migrating to cloud IT or cloud telephony.

We are looking to improve our internet speeds.

Building trusted relationships with customers nationwide >

Our mission is to build trusted long-term relationships with every customer we help, therefore we always put you first and provide a dedicated and personalised service while working to industry-leading service levels.

We are proud to be a trusted provider to companies of all sizes and sectors. Not only do we work with with thousands of SMEs but also national organisations such as River Island, Age UK and Volkswagen.

Birmingham Telecom aim to not only be your telecoms provider but also a business partner you can rely on, trust and with whom you can build a strong long term relationship.

We pride ourselves in offering world class customer service levels and as we help your business to be grow and be better we will prove to you that we are the right technology partner for your business.

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Local name, national presence, nationwide support >

Although local by name, Birmingham Telecom have been working nationally for over 15 years, nurturing close customer relationships  through excellent account management and customer service.

We offer leading business solutions to suit all types of organisations and with our head office based out of Coleshill in Warwickshire, we are perfectly positioned to service customers all across the UK with our nationwide installation team.

We help businesses select the best technology for the future >

Technology changes so quickly today that managing a robust strategy is often more than one person can handle. With so many aspects to worry about, it’s often hard for business to stay ahead.

We can help you with all aspects of technology surrounding your telecommunications including:

Work with a company who cares about your business >

Martin Hogan
Martin Hogan
One of the best telecommunications companies around, super knowledgeable staff and always willing to help wherever they can.
Michael Diamond
Michael Diamond
Birmingham Telecom have always offered us great service and support. Which was a real breath of freshair compared to BT
Amy Owen
Amy Owen
An amazing, professional, above and beyond service. We have recently moved over to Birmingham Telecom from another 3CX supplier. Where our old suppliers were terrible and misleading, Birmingham Telecom has been extremely helpful and forthcoming with any issues or charges that we would incur. Can highly recommend this company, massive thanks to Dan and Lee who have helped us out so much.
Home Creations
Home Creations
Dan Bailey - quick, helpful & concise
Dawn Farrugia
Dawn Farrugia
Our Company, The Phoenix Pattern & Tool Co Ltd, have been customers of Birmingham Telecom since they started out. They have replaced our phone system 3 times, recently bringing us into the 21st Century. The 3CX system that we have now is user friendly and the app enables working from home much more convenient. Special thanks to Andy for always getting the right product to suit us and Shaun for the time and effort put in with us during and after the installation, Dan and Lee for attention given quickly to any of our queries. A great job, I have no hesitation recommending Birmingham Telecom.
Joseph Millyard
Joseph Millyard
We have just signed to transfer over to Birmingham Telecom in the last week, the transition is not due to take place for a few weeks, but our phone and internet line was cut last week. This company setup an app-based phone system within a few hours getting us back up and running and receiving the calls. Amazing effort and great first impressions. Very positive, knowledgeable, and supportive staff.
Nicky Smith
Nicky Smith
The best customer service I can remember! Stacy helped me chose the right headset and was very patient when I changed my mind. Nice, simple packaging and a prompt service. Thoroughly recommend.
david edwards
david edwards
Great support from dan and the technical team at Birmingham telecom - solved my internet problem quickly and efficiently. Great job. I would recommend this company for all your IT and telecomms requirements
Tim & Sue Alder
Tim & Sue Alder
Very happy with headsets. Amazing customer service form Stacy. Issue with delivery dealt with quickly and efficiently. Highly recommend Dorset Private GP - for all your private Covid testing needs

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or if you prefer, please call our team on 0121 716 8888 for help, advice or to get a quote on any services you need.