Empower your business. Switch your phone services to Birmingham Telecom.

Call Birmingham Telecom on 0121 716 8888 for help or advice with any aspect of your business telephony.

Need help? Complete our Enquiry Form for a FREE Quotation

Over 23,200 UK business trust us to deliver services to them

Experts in IP and cloud hosted Business phone systems

Guaranteed savings when you switch you telecoms services to us

In Contract?  We can buy you out of of your existing deal

We are Birmingham Telecom

Established in 2006, Birmingham Telecom are a midlands based, award winning business telecoms supplier with service and support at the heart of everything we do.

By providing a complete range of tailored telecoms solutions, we offer a full unified communications packages that are built to enable your business to do more. Our services include IP telephony, internet connectivity, business mobile and everything else in between and we bring these services together to save you time and money to improve the way you communicate.

We currently work with over 23,200 businesses of all sizes across the UK and partner directly with some of the leading names in our industry including Openreach, Vodafone, Gamma, Entanet, City Fibre plus many others. Our genuine, approachable and proactive service reflects in a positive customer service score exceeding 99%.

Delivering outstanding customer service is at the core of everything we do. This service starts at the initial enquiry, continues during implementation and throughout the entire relationship.

By being dynamic, our customers benefit from the most cost-effective telecoms and IT packages that scale with their businesses. Every customer receives a dedicated account manager and named support contacts who work hard to ensure each customer is getting the best experience.

Over 23,300 UK customers

Our exceptional service means we have supplied telephone services, equipment and solutions to thousands of UK businesses.

Proven to save you money

Our wholesale buying power means we can guarantee the best possible pricing across a broad range of telephone services.

In house support team

Our tech support and order processing is conducted in house so you always get to deal with the same people day in, day out.

Genuine telecoms experts

We are experts in our field, carrying a 99.2% customer retention rate and priding ourselves on offering the best service at all times.

Explore our Services

business-connectivity

Internet Connectivity

Internet connectivity services ranging from super fast, ultra fast and dedicated leased lines.

cloud-hosted-voice-service

Hosted Telephony

Cloud hosted phone systems with no onsite equipment with FREE IP handsets and FREE UK calls.

on-premises-phone-systems

Telephone Systems

Get up to £2,500 of funding towards an Ethernet Leased Line or a full Fibre to the Premises product.

cisco-routers

SIP Telephone Lines

Upgrade to SIP and benefit from savings of 50% against ISDN – includes FREE UK calls.

business-mobile-voice-data

Business Mobile

Business mobile services from EE, Vodafone and o2 and starting from as little as only £10 per month.

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Line Rental

Competitive line rental and call packages enabling your business to do more for less money.

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System Maintenance

Professional telephone system maintenance covering a wide range of systems across multiple brands.

ultrafast-fibre-leased-line

Data Cabling

Structured data cabling installation, planning and testing from our experienced data engineers.

If you need help, assistance or advice on getting the perfect solution for your business you can give us a call on 0121 716 8888

Our Clients

Our mission is to build trusted long-term relationships with every customer we help, therefore we always put you first and provide a dedicated and personalised service while working to industry-leading service levels.

We are proud to be a trusted provider to companies of all sizes and sectors. Not only do we work with with thousands of SMEs but also national organisations such as River Island, Age UK and Volkswagen . 

Birmingham Telecom aim to not only be your telecoms provider but also a business partner you can rely on, trust and with whom you can build a strong long term relationship.  

We pride ourselves in offering world class customer service levels and as we help your business to be grow and be better we will prove to you that we are the right technology partner for your business.

Our Partners

Our business has been built around the core management team who have been with the company since 2006 and we feel blessed to be working with some of the most hardworking people in the industry.

Birmingham Telecom are also proud to work with a number of highly important technology partners, all of whom help us to deliver the services and levels of support our customers expect and love.

We now have over thirty wholesale partners we work with daily to ensure we always deliver the perfect solution to our customers at the right price.  Our buying power helps us to offer our services at a reduced cost without compromising on quality and we are always evolving by adding new products and services to our portfolio each and every year.

We want your experience with Birmingham Telecom to be exceptional and our partners help us to achieve this.  If you are interesting in finding out more about how we can help your business to do more, please get in touch with us on 0121 716 8888.

National Presence,
Local Support

Although local by name, Birmingham Telecom work nationally, nurturing close customer relationships through excellent account management and customer service.

We offer leading business solutions to suit all types of organisations and with our head office based out of Coleshill in Warwickshire,  we are perfectly placed to service customers across the UK with our nationwide installation team.

Recent News

Corona Virus (COVID-19) – Openreach Service Disruption Update

Corona Virus (COVID-19) – Openreach Service Disruption Update

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Custom Messaging On Hold - What is it and What are the Benefits?

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Coronavirus (COVID-19) – Openreach Service Disruption Update

Openreach provide much of the cabling infrastructure in the UK and engineering resource, the declaration of MBORC (Matters Beyond Our Reasonable Control) Openreach will now prioritise only the essential work and absolutely minimise work that requires their engineers to enter end customer premises.

During this period any new orders for telephony or internet services will be limited to: 

  • Self-install activities (i.e. where there is no engineering visit to the end customer premises)
  • Service to vulnerable end customers (in-home and carried out safely, only where essential)
  • Those end customers who have no other form of broadband or telephony available – Openreach will look to deal with these via escalation channels jointly with the CP to find a solution that doesn’t require a home visit
  • On-premises work for critical national infrastructure customers (NHS, pharmacies, utilities, emergency services, retail and wholesale food distribution outlets, financial services businesses and other categories defined by the Government)

 With immediate effect: 

  • Appointment books will be closed for new appointed provision with books moved out to 1st June 2020
  • Openreach will attempt to complete appointed in-flight orders outside of the premises
  • Non appointed orders will continue to go ahead where no visit is required to go to the premises (transfers, upgrades to Fibre to the Cabinet)
  • Repair books will remain open at this time – Openreach are reviewing non urgent repair
  • Engineers will be asked NOT to enter the end customer premises and to enable/restore service where possible from outside of the premises

Openreach will ask CPs to help them identify Critical Network Infrastructure and vulnerable end customer tasks in order to prioritise these.

Technical Support

We are receiving a lot of calls right now for help and support in applying diverts and to assist with working remotely. We would ask that any such requests are emailed into our support team TECHNICAL@BIRMINGHAMTELECOM.CO.UK to ensure our lines are free for EMERGENCY support for our more vulnerable customers and Key Worker clients.  

If your call requires urgent attention, call technical support on 01675 432 111.

For non-urgent requests, please speak directly with your Account Manager.

Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

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Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a Free Mobile Tariff Review? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a SIM Only Mobile Quote? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a Quote? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

Fast, UK based support

FREE UK Calls for all customers who upgrade

Interested in Upgrading? Get in touch and receive a call back from one of our specialists within an hour …..

Upgrade to SIP quickly and with no upfront costs

Get your first 30 days completely FREE

Full Management of your Phone Numbers and Porting

FREE UK Calls for all customers who upgrade

Interested in Upgrading to SIP? Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..