Hosted 3CX Phone Systems

Birmingham Telecom are a Midlands Based 3CX Titanium Partner and provide award winning phone systems trusted by startup and enterprise-level businesses.

3CX Titanium Partner

One of the UK’s leading 3CX Experts, holding Titanium status, the highest partner level available.

5* Rated on Trustpilot

Rated 4.9 / 5.0 by Trustpilot. With over 3,800 + reviews – customers love our service and support!

Trusted on Google

Rated 5 out of 5 on Google by customers who trust us to keep their business running smoothly.

3CX Advanced Certified

Our team carry the highest 3CX certifications showcasing our knowledge, skills and expertise.

Low Cost 3CX Phone System Packages

Low cost, all-inclusive pricing with every hosted 3CX phone system. Take a look at a breakdown of our most popular packages for 3CX phone systems. Don’t forget, when you switch your services to us, your first 3CX professional licence is included free of charge for the first 12 months when you take out a contract with us *.

3CX Professional for
4 Concurrent Calls

£96.50

£70.00

Suitable for up to 10 users / extensions

3CX Pro License FREE for 12 Months First 12 Month 3CX License provided FREE when you upgrade with Birmingham Telecom
Make & Receive 4 x Concurrent Calls Includes 2 x SIP Channels each allowing you to make and receive 1 x call (4 concurrent calls total)
FREE Mobile & Desktop Apps 3CX Desktop and Mobile apps are included for all users free of charge
FREE Unlimited UK Phone Calls Includes UK Local, UK National and UK Mobile Calls for all users
Ideal for up to 10 users / extensions Although there is no limit, we recommend 4 concurrent calls for around 10 users
Includes Full Cloud Hosting Hosted by Birmingham Telecom via OVH or in Amazon AWS
Includes All Technical Support & Updates
Subject to Terms & Conditions * * 3CX License FOC when customers take out a 60 month agreement for 3CX services.

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3CX Professional for
8 Concurrent Calls

£128.50

£102

Suitable for up to 25 users / extensions

3CX License FREE for 12 Months First 12 Month 3CX License provided FREE when you upgrade with Birmingham Telecom
Make & Receive 8 x Concurrent Calls Includes 4 x SIP Channels each allowing you to make and receive 1 x call (8 concurrent calls total)
FREE Mobile & Desktop Apps 3CX Desktop and Mobile apps are included for all users free of charge
FREE Unlimited UK Phone Calls Includes UK Local, UK National and UK Mobile Calls for all users
Ideal for up to 25 users / extensions Although there is no limit, we recommend 8 concurrent calls for around 25 users
Includes Full Cloud Hosting Hosted by Birmingham Telecom via OVH or in Amazon AWS
Includes All Technical Support & Updates
Subject to Terms & Conditions * * 3CX License FOC when customers take out a 60 month agreement for 3CX services.

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3CX Professional for
16 Concurrent Calls

£195

£138.00

Suitable for up to 50 users / extensions

3CX License FREE for 12 Months First 12 Month 3CX License provided FREE when you upgrade with Birmingham Telecom
Make & Receive 16 x Concurrent Calls Includes 8 x SIP Channels each allowing you to make and receive 1 x call (16 concurrent calls total)
FREE Mobile & Desktop Apps 3CX Desktop and Mobile apps are included for all users free of charge
FREE Unlimited UK Phone Calls Includes UK Local, UK National and UK Mobile Calls for all users
Ideal for up to 50 users / extensions Although there is no limit, we recommend 16 concurrent calls for around 50 users
Includes Full Cloud Hosting Hosted by Birmingham Telecom via OVH or in Amazon AWS
Includes All Technical Support & Updates
Subject to Terms & Conditions * * 3CX License FOC when customers take out a 60 month agreement for 3CX services.

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Why Choose a 3CX Phone System?

The Ultimate Business Phone System >

If you’re looking for a fully hosted 3CX phone system, our solution offers everything you need to streamline communications internally and externally.

3CX VoIP apps >

Install our user-friendly apps on multiple devices and your team can start making calls right away. Our 3CX phone system also includes an optional live chat feature for instant customer support and internal communication.

3CX Conferencing Features >

Our anonymous browser-based video conferencing is integrated with your system without increasing the 3CX phone system price. Get a seamless stream ready for sales pitches and online learning, with no time limits!

Integrating website live chat >

Our 3CX phone system integrates with live chat so website visitors can chat with agents in real time. Seamlessly switch to a voice or video call in one click.

Advanced 3CX Reporting >

With our 3CX phone system, you can monitor your calls, queues, agents and overall business performance with ease. Live feeds, notifications, statistics and subscriptions are easily reachable from any device, any place.

Professional 3CX Installation and 3CX Support Services

Elevate the quality and reliability of your business telephone system when you sign up for our 3CX phone systems and support. For help, advice or a quote, get in touch with the Birmingham Telecom team today on 0121 716 8888 or simply drop us an email at info@birminghamtelecom.co.uk.

Get a FREE 3CX Quotation
Free Onsite Surveys & Advice
3CX Advanced Platinum Partner
We handle all licensing renewals, Hosting, Support and SIP Trunking Needs

3CX Technical support
Professional 3CX Installation
Experienced 3CX Engineers
3CX Platinum Partners
See how 3CX can help.
Call us today on 0121 716 8888

Dedicated 3CX Hosting
3CX Support & Updates
3CX Compatible SIP Trunking
See how 3CX can help.
Call us today on 0121 716 8888

The Flexible Phone System for Mobile Working

Remote enable your workforce to answer calls and help customers around the clock, wherever they are – built into 3CX at no additional cost.

Key Features of Our 3CX Business Telephone Systems

Wondering what is a 3CX phone system? It’s a powerful, flexible communications solution that can transform your business communications, offering advanced features, flexible deployment and cost-effective pricing to suit businesses of all sizes.

Modern Hardware >

Upgrade your business to modern IP phones - such as Yealinks. Benefit from HD voice and intuitive and sleek desk phones.

Cost Saving >

3CX and hosted business phone systems can reduce your companies running costs by up to 90% against on-premise solutions.

Customisable Telephony >

Moving to 3CX means that you can fully customise your telephone system, with call flows, custom features and more.

Flexible Depoyment >

Our 3CX IP telephone systems can be deployed in the cloud, on premise, or as a hybrid setup offering maximum cost efficiency.

Full App Suite >

Take calls from anywhere with softphone apps. Seamless home & remote working with apps for iOS, Android, Mac and Windows.

Collaboration >

With built-in collaboration, team chat, conference calls, video calling, instant messaging to improve workflow.

Call Menus & Groups >

Bespoke call flows with hunt groups, IVR and auto attendants, out of hours and more making sure every caller gets through.

CRM Integration >

Save time and work more efficiently by integrating your CRM with 3CX, for click-to-dial, screen popping, record logging and more.

Web Chat >

Integrate a fully featured web chat onto your website to increase lead generation, grow your business and generate revenue.

Chat With Your Customers

Our fully hosted cloud phone system offers a live chat solution at zero cost – why pay for a separate solution? Included in our 3CX phone system, your agents will never miss a message again.

3CX Features and Pricing

Our 3CX phone system price starts from just £69 per month and covers all bases. For help, advice or a quote, get in touch with the Birmingham Telecom team today on 0121 716 8888 or simply drop us an email at info@birminghamtelecom.co.uk.

Core Features

SMB Free

Pro

Enterprise

Extensions

< 10

Unlimited

Apps: Windows and Web Client, iOS, Android

Phone Directory

Headset Integration

Call Parking / Pickup

Call Logging

Ring Groups

Auto Attendant

Inbuilt SBC for Offsite Phones

BLF Busy Lamp Field

Multi-level IVR

Voicemail Transcription

Intercom / Paging / PA Announcements

Integrated Fax Server

Custom FQDN

Custom SMTP Server

MS 365 Integration

Google Workspace

Hotel PBX (Self-managed only)

Live Chat & Messaging

SMB Free

Pro

Enterprise

Live Chat

100

3CX Talk’ Link

WhatsApp Integration

Facebook Integration

SMS & MMS

Whiteboard

Chat Reports

Video Conferencing

SMB Free

Pro

Enterprise

3CX Link

Polls

PDF Sharing

Screen Sharing

Remote Assistance

Whiteboard

YouTube Integration

Maximum no. of participants

100

250

Call Centre Features

SMB Free

Pro

Enterprise

Call Queues

Call Recording

SLA Alerting

Switchboard

Wallboard

Callback

Call Reports

Barge in / Listen in / Whisper

CRM Integration

Enterprise Features

SMB Free

Pro

Enterprise

Call Flow Designer

Hot Desking

Scheduled Restore

Connect Remote Offices (Bridges)

Start / Stop Call Recording Rights

Custom IP Phone Logo

Standby License

MS Teams Direct Routing Integration (16SC+)

Skill-based Routing

AI Features

SMB Free

Pro

Enterprise

Voicemail Transcription (Free on 8SC and up)

Google Gemini Support (PRO – Voicemail Only)

Open AI (PRO – Voicemail Only)

Call Transcription

Call Analytics

3CX AI

Support & Pricing

SMB Free

Enterprise

Hosting Type

Shared (Multi Tenant)

Dedicated (UK Based)

SIP Trunk

Customer Support

Advanced Dashboards & Analytics

Monitor your calls, queues, agents and overall business performance with live feeds, notifications, statistics and subscriptions from any device, with a hosted 3CX phone system.

Seamless Workflows with CRM Integration

Integrate with your Software and CRMs

Optimise your business with seamless software integration. Allow your team to work efficiently and manage their time more effectively with screen popping, click to dial, call logging and more.

Seamless Workflows with CRM Integration

Contacts synchronised between 3CX and the CRM enable click-to-call. 3CX also triggers CRM call pop-ups for incoming customer calls. New contacts and call records are created automatically, removing the need for manual logging.

Synchronize contacts across apps
Automatic call pop-ups when receiving incoming calls
Automatically create new contacts from unknown numbers
Call journals instantly log records in the CRM
Launch calls in a single click with the 3CX Click to Call function

Know who is calling

Know exactly who is calling before you pick up the phone by integrating your CRM software or helpdesk system with 3CX.

Matches caller ID to a record in your CRM.
Creates a new customer record for new numbers.
Logs calls to the customer record so you can see call history.
Impress customers and save your staff tedious searching time.
Automatically pop a customers record in your CRM

Search for CRM contacts from your Softphone >

3CX Users can search and view CRM contact information directly from the 3CX Softphone. Typing in a name or a number will retrieve and display contact information.

Stacked with Call Centre Features

Missed calls are missed sales and lost calls are lost opportunities . 3CX comes with the tools you need to avoid falling short – guaranteed at a low 3CX phone system price.

Upgrading to 3CX is easy. Call us today on 0121 716 8888

Save up to 82% on your bills when you upgrade to a 3CX telephone system through Birmingham Telecom.

We enable your business to do more!

Free Video Conferencing

Anonymous browser-based video conferencing is integrated at no extra cost to your 3CX phone system. Ideal for sales pitches and online learning with no time limits.

3CX Desktop, Browser & Mobile Apps

All native 3CX applications are included at no extra cost allowing your team to work from anywhere completely hassle free.

3CX Applications for Everybody

Where a desk phone isn’t a viable solution, 3CX has native apps built into the phone system at no additional cost. For help, advice or a quote, get in touch with our expert team today on 0121 716 8888 or simply drop us an email at info@birminghamtelecom.co.uk.

Stay connected anywhere >

3CX is built for mobility. Our iOS, Web and Android apps keep your team connected and productive even when working remotely.

Use your office number >

Make and receive calls using your office and extension number from anywhere - keeping business, strictly business.

Give help to anyone >

Answer calls and help customers from anywhere. Ensure they're never left waiting. Respond to calls and messages wherever you are.

Video conference >

Enjoy free video conferencing - no strings attached! No need for apps, downloads or registrations. Say no to costly per-user plans.

Android App >

The 3CX Android app is a reliable go-to for managing calls and messages on leading Android phones.

iOS app >

The 3CX iOS app provides a reliable and up to date mobile experience that lets you manage your calls and messages on the go.

Windows desktop app >

The 3CX Windows softphone app offers easy to use features with Click2Call and headset support included at no extra cost.

3CX web app >

Designed for Chrome and Edge, the 3CX Web Client provides an easy to use native app, making it easy to manage calls from your browser.

A Business Phone System in your Pocket

With the power of 3CX cloud, you can take your telephone system with you, anywhere you go. The intuitive 3CX mobile app comes packed with plenty of productivity features and is constantly evolving to deliver more features.

3CX Telephone Systems FAQs

What is the 3CX Phone System?

A 3CX telephone system is a software-based private branch exchange that utilises the internet to handle business calls. It is a more modern system compared to traditional phone lines and is a great way of integrating VoIP, live chat, video conferencing and messaging on Windows, Linux or on the cloud in one neat package. It allows for company synergy across various devices and areas.

How does the 3CX phone system work?

A 3CX phone system works as a software-based private branch exchange that uses the internet (VoIP) instead of traditional phone lines to manage calls. This replaces the need for physical hardware, instead using software on a server or cloud. A 3CX hosted phone system is a safe and efficient way of improving company communication.

What are the main features of 3CX?

3CX phone systems integrate voice, video, email and messaging onto a single platform
Forwarding, rerouting and any other call management is made a lot easier with a 3CX phone system
Social media and CRM integration options
Screen and PDF sharing with virtual whiteboard options
Built-in security tools like anti-hacking software, network encryption and IP blacklisting
Can be accessed and used via a browser or by using the integrated mobile apps where preferred.

Is 3CX cloud-based or on-premises?

A 3CX phone system can be both cloud-based and on-premises. It offers flexible deployment options, allowing businesses to host it on their own servers, in private data centres or through 3CX’s managed cloud service.

This versatility enables organisations to choose the setup that best fits their infrastructure, security and scalability needs, ensuring efficient communication for all.

What are the benefits of using 3CX?

Incorporating a hosted 3CX phone system into your workflow provides numerous benefits.

It eliminates the need and costs of traditional phone lines and charges
More cost-effective and flexible structure
Can assist with hybrid work as it works on-site and via the cloud
A 3CX phone system has more advanced features than traditional means, like video conferencing
Seamless CRM and social integration
Robust security options
Easy options for scalability

Is the 3CX Phone System secure?

A 3CX phone system ensures security through strong authentication, regular updates and network protections. Core measures include enforcing strong passwords, using Secure SIP (TLS) and encryption for mobile apps and configuring firewalls with IP blacklisting.

They can be installed with built-in anti-hacking tools that will help prevent brute-force attacks, while their modern components, like Nginx and OpenSSL, are regularly updated. Administrators should also apply best practices such as restricting console access, disabling direct SIP dialling, using random extensions, limiting allowed countries and regularly monitoring logs for suspicious activity.

What devices are compatible with 3CX?

3CX phone systems are compatible with a wide range of IP phones from major brands that can be found in almost every workplace. Yealink, Fanvil, Htek, Polycom, Grandstream, Cisco, Snom and some others can all be used.

Windows and Macs can use the service via a desktop, smartphones can use it via an app, and certain other web clients can make use of it too. It is always best to speak to an expert 3CX phone system service provider before making your order to ensure you have everything you need to get started.

Can I use 3CX with my existing phone numbers?

Absolutely, by choosing Birmingham Telecom as your SIP trunk provider, you can port over your existing phone numbers onto your new 3CX phone system with ease.

Does 3CX support remote work?

Yes, a 3CX phone system is a great tool for remote work. By enabling employees to access the full list of office extensions from the comfort of their own home, you can create a functioning office system while being spread around the world. Dedicated desktop, mobile and web-based apps make this possible for a hosted 3CX phone system to work everywhere.

How is 3CX different from other VoIP systems?

3CX phone systems differ from other VoIP systems through their flexible deployment options, on-premises, private cloud or hosted by the 3CX phone system itself.

Taking into account its built-in video conferencing, live chat and contact centre tools, it is far more advanced. It also eliminates per-user licensing fees, offers advanced security features like TLS encryption and provides seamless integration with CRM systems, making it a cost-effective, all-in-one communication solution.

Can 3CX integrate with CRM systems?

Yes, a 3CX phone system can be integrated with a wide range of CRM systems through its built-in CRM integration wizard.

A 3CX telephone system will often come pre-loaded with support for popular CRM systems like Salesforce and Microsoft Dynamics 365. Once your CRM platform is integrated, you will be able to launch calls by clicking the number from your system, track call logs, identify callers and create new contacts that will automatically synchronise across the board.

Hosted 3CX Phone Systems

3CX Titanium Partner

5* Rated on Trustpilot

Trusted on Google

3CX Advanced Certified

Low Cost 3CX Phone System Packages

3CX Professional for 4 Concurrent Calls

3CX Professional for 8 Concurrent Calls

3CX Professional for 16 Concurrent Calls

Why Choose a 3CX Phone System?

The Ultimate Business Phone System >

3CX VoIP apps >

3CX Conferencing Features >

Integrating website live chat >

Advanced 3CX Reporting >

Professional 3CX Installation and 3CX Support Services

3CX Phone SystemInstallation

3CX Phone System Service & Support

3CX Hostingand Other Services

The Flexible Phone System for Mobile Working

Key Features of Our 3CX Business Telephone Systems

Chat With Your Customers

3CX Features and Pricing

Core Features

SMB Free

Pro

Enterprise

Live Chat & Messaging

SMB Free

Pro

Enterprise

Video Conferencing

SMB Free

Pro

Enterprise

Call Centre Features

SMB Free

Pro

Enterprise

Enterprise Features

SMB Free

Pro

Enterprise

AI Features

SMB Free

Pro

Enterprise

Support & Pricing

SMB Free

Enterprise

Advanced Dashboards & Analytics

Seamless Workflows with CRM Integration

Integrate with your Software and CRMs

Seamless Workflows with CRM Integration

Know who is calling

Search for CRM contacts from your Softphone >

Stacked with Call Centre Features

Upgrading to 3CX is easy. Call us today on 0121 716 8888

We enable your business to do more!

Free Video Conferencing

3CX Desktop, Browser & Mobile Apps

3CX Applications for Everybody

A Business Phone System in your Pocket

3CX Telephone Systems FAQs

Enquire Online

Get a Quote

Installation

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Managed IT Support

Cyber Security

Microsoft 365 & Cloud

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3CX Professional for
4 Concurrent Calls

3CX Professional for
8 Concurrent Calls

3CX Professional for
16 Concurrent Calls

3CX Phone System
Installation

3CX Phone System
Service & Support

3CX Hosting
and Other Services