5 Reasons to use a Single Telecoms Provider

Here's why we think you should switch to using one single telecoms provider to save money, operate more efficiently, simplify service management and more.

October 21, 2022
Brian Cormell

Using a single coms provider is a convenient and cost-effective way to manage your communications. Having one vendor responsible for all of your services can make your life easier, with simplified billing, improved customer service, streamlined services and more.

Here are our top 5 reasons to use a single telecoms provider:

Uniform Compatibility

One of the greatest benefits of using a single communications provider is compatibility. A single provider will ensure all your systems are compatible and work together in harmony, even if you have multiple sites or remote workers to look after. They will also help ensure your business systems are ‘future proof’ and ready to adopt any advancements in technology that could benefit you.

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Convenience

Having a single supplier manage your telecom services is far more convenient than using multiple providers. Instead of receiving 5 different bills from 5 different suppliers, you receive 1 bill from 1 contact each month.

You will also have one account manager looking after your business so you will always know exactly who to contact, how to contact them, and the times they are available.

Familiarity

Using a single provider means you’ll be dealing with the same familiar faces each time you get in touch. Speaking to a trusted contact can help reduce the stress of resolving issues, upgrading equipment, understanding processes, and more.

Building a strong supplier-client relationship also benefits working efficiencies. Greater familiarity means support teams can resolve issues faster as they will already know your systems, site locations, points of contact and more.

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Cost Savings

By using a single provider for your communications, you can benefit from lower initial setup costs and more affordable monthly recurring costs. You will also have greater negotiating power when it comes to contract renewals and new purchases.

A business that already hosts some of your services will be more likely to offer reduced rates when you use them for other services. For example, if a supplier already looks after your telephones and lines, they will often be more flexible on price if you decided to buy business broadband from them too.

Improved Efficiency

Using a single provider will often result in faster issue resolution than situations where several suppliers are involved.

Generally speaking, the more parties involved, the more likely you are to encounter delays and setbacks. Communication breakdowns, slow responses, and a lack of accountability are all common issues that can cause a simple fix to drag out and become a nuisance.

By using a single provider for all your services, you know exactly who is responsible for identifying and resolving issues. Also, your support team won’t have to wait around for anyone else to action a fix.

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Streamline Your Telecom Services with Birmingham Telecom

Using a single telecoms provider is a convenient and cost-effective way to manage your communications.

Having one vendor responsible for all of your communications services can make your life easier, with simplified billing, improved customer service, streamlined services and more. To learn more about how you can make a stress-free switch to a single telecoms provider, call our friendly team today on 0121 716 8888 or email info@birminghamtelecom.co.uk