Tailored business telephone services delivered with a personal touch from the experts.
Established in 2006, Birmingham Telecom are a midlands based, award winning business telecoms supplier with service and support at the heart of everything we do.
Our services include IP telephony, internet connectivity, business mobile and everything else in between and we bring these services together to save you time and money to improve the way you communicate.
Delivering outstanding customer service is at the core of everything we do. This service starts at the initial enquiry, continues during implementation and throughout the entire relationship.
Our wholesale buying power means we can guarantee the best possible pricing across a broad range of telephone services.
Delivering outstanding customer service is at the core of everything we do. This service starts at the initial enquiry, continues during implementation and extends throughout the whole time a customer works with us.
Our genuine, approachable and proactive service reflects in a positive customer service score exceeding 99%. We listen to our customers and tailor our services to exceed business objectives not only now, but in the future too.
By being dynamic, our customers benefit from the most cost-effective telecoms and IT packages that scale with their businesses. Every customer receives a dedicated account manager and named support contacts who work hard to ensure each customer is getting the best experience.
Our goal has always been to build trusted and long term relationships with every customer that entrusts us. Part of our ethos is to always put our customers first and provide a dedicated and personalised service.
Because of this strategy, we have one of the highest customer retention rates in the telecoms industry and a strong reputation for providing excellent service alongside innovative, resilient and cost effective telecoms solutions.
We are proud to be a trusted provider to businesses of all sizes, from a multitude of sectors ranging from SOHO and SMEs to national organisations like River Island, the NHS and Barnardos. We’ve also been recognised regionally by the Chamber of Commerce for our dedication to customer service.
Although local by name, Birmingham Telecom have been working nationally for over 15 years, nurturing close customer relationships through excellent account management and customer service.
We offer leading business solutions to suit all types of organisations and with our head office based out of Coleshill in Warwickshire, we are perfectly positioned to service customers all across the UK with our nationwide installation team.
or if you prefer, please call our team on 0121 716 8888 for help, advice or to get a quote on any services you need.