Business Call Recording, Playback, Evaluation and Storage
Get a no obligation quotation for business call recording software by calling 0121 716 8888
Business Call Recording Services
Business Call Recording is a reliable and easy to implement solution that helps protect your business and your team. Call Recording can be used to help demonstrate compliance, resolve disputes, train your staff and protect your team while they work.
We offer a choice of business call recording solutions depending on whether you have an on-premise or hosted telephone system. Our call recording solutions work with all technologies in any combination, from analogue to ISDN & SIP. We can even offer USB-based client/server solutions, hosted, web-based solutions or full turn-key systems that will record tens of thousands of calls per day across multiple sites.
Record and store an unlimited amount of outbound and inbound calls with ease. Once set up, our business call recording solution is fully automated to record and securely store calls. The intuitive interface allows you to filter calls by date, time and phone number so you can easily find, play or download any recordings you need.
The system is secured with role-based access to ensure only chosen people can access calls and playback. All recorded calls are securely held in an encrypted format, ensuring compliance with Policy Statement 08/1 by the FCA.
Recordings are securely held in an encrypted format and can be used for regulatory compliance.
Resolve Disputes Quickly
Resolve “who said what” disputes quickly and easily to protect your business and staff.
Provide Staff With Feedback and Training
Train staff on call handling techniques and customer interactions to improve performance.
Protect Your Employees Well-Being
Use recordings to follow up on abuse calls and protect your employees at work.
Get Started With Business Call Recording Today
Call our office on 0121 716 8888
Call Recording Made Easy
Store an unlimited amount of inbound and outbound calls.
Once set up, our call recording solution will automatically record and store calls for you. You can record both inbound and outbound calls as well as download audio files onto your devices to listen to another time.
Our user-friendly interface makes navigation a breeze. Apply a range of filters to quickly and easily access the information you need. Calls are searchable by business group, date, phone number or extension, call type, and whether or not the call was answered.
Secure & Encrypted
Our call recording software is stored securely in an encrypted format. The system uses role-based access to ensure only chosen people can access calls and playback.