• 0121 716 8888

Future proof business VoIP Phone Systems that will reduce your costs

Transform the way you work with a bespoke business VoIP phone system. Call 0121 716 8888

business voip phone system

THE BEST VALUE

  • No Upfront Cost
  • Free Quotation
  • Free UK Calls
  • Free Survey

HONEST SERVICE

  • UK Based Support
  • Friendly Service
  • Expert Installation
  • Free Support

THE BEST SOLUTION

  • From 2+ users
  • Lowest Cost Guarantee
  • Feature Rich
  • Easy to Use

THE BEST VALUE

  • No Upfront Cost
  • Free Quotation
  • Free UK Calls
  • Free Survey

HONEST SERVICE

  • UK Based Support
  • Friendly Service
  • Expert Installation
  • Free Support

THE BEST SOLUTION

  • From 2 + users
  • Efficient Billing
  • Feature Rich
  • Easy to Use

Looking for a Business VoIP Phone System?

Get unparalleled functionality, reliability, fantastic customer service and great value all from one trusted local supplier.

Get the Right Deal

Get the best business VoIP phone system for your company from UK based VoIP phone system specialists.

Lowest Price Guarantee

We offer the best value in the UK and guarantee that we will beat any like-for-like VoIP telephone system quote.

Jargon Free

We talk to you with an honest, easy to understand approach and advise you in simple terms how our phone systems will work within your business.

Telephone Systems for Business

1). Get in touch

Call, email or complete our contact form to get in touch and help us understand more about your requirements.

2). Requirements

Talk with one of our experts to discuss what you need and how it can be delivered. We can arrange a free site meeting if required.

3). Get a Quote

We will provide you with a quote for our recommended solution and provide detailed information so you can make a decision.

See Our Best Business VoIP Phone System Deals

Cloud Hosted VoIP
Phone Systems

from £13.00

Billed Per User / Monthly

Cloud Hosted Phone System
FREE UK 01, 02 & 07 Calls
FREE Handsets
FREE Number Porting
FREE Installation
Suitable for 2 + Employees

On-Premise VoIP
Phone Systems

from £30.00

Inclusive Monthly Price

On-Premise Solution
FREE UK 01, 02 & 07 Calls
FREE Proprietary Handsets
FREE Number Porting
Low Cost Finance Available
Suitable for 2 - 100 Employees

Hosted 3CX VoIP
Phone Systems

from £30.00

Inclusive Monthly Price

Fully Managed IP Phone System
Fully Compatible with SIP
Choice of Handsets
FREE Installation
Simply Add SIP Channels
Suitable for 200 + Employees

Ready to Talk?

For a free consultation from a business VoIP specialist call us on 0121 716 8888

If you prefer, you can Email us

… or send us your contact details and a specialist will get in touch

Managed Business VoIP

Fully managed VoIP phone systems can be deployed either on-premise or in the cloud for redundancy, security and maximum effectiveness.

  • Cost-effective for large scale installations
  • Free UK National & Mobile Calls
  • Large Choice of handsets
  • Fantastic Mobile Applications
  • Includes Call Reporting Tools
managed business voip phone system

Cloud Hosted Business VoIP

Cloud Hosted VoIP phone systems are suitable for many businesses as they have no initial outlay, simple installation and come at an attractive price point with a fixed monthly cost.

  • No upfront costs
  • Free UK National & Mobile Calls
  • Choice of colour IP handsets
  • Fantastic Mobile Applications

On-Premise Business VoIP

Our on-premise VoIP solutions are suitable from 2+ users that cannot afford to rely entirely on the cloud. Often the cheapest solution, on-premise VoIP systems are all IP ready and integrate with ISDN or SIP. These systems provide a solid, reliable, cost-effective and easy to use VoIP solution for most businesses.

  • Extremely reliable
  • Free UK National & Mobile Calls
  • Large choice of handsets
  • Suitable for most businesses and budgets
UK Business Phone Systems

Benefits of Replacing your Old System.

Replacing your old phone system involves much more than just choosing the first quote that comes across your desk.

To truly benefit from a new system you need to ensure you pick the right product, handsets and applications alongside a service provider you are comfortable working with for the long term.

Our solutions give you the best of both worlds. We help you choose the perfect business VoIP system whilst offering industry leading help, support and account management for the years ahead.

Beat the ISDN switch off

Prepare early for the upgrade to IP telephony which entirely replaces ISDN & Analogue phone lines by 2025.

Modern IP handsets

Our business VoIP phone systems all include a large range of the latest IP handsets at no additional cost.

Link to your CRM

Get tools that allow you to link your phone system to your desktop and CRM system, improving the way you work.

Get the latest features

All of our business VoIP systems include the latest features to help your team work efficiently.

Eradicate call costs

UK Local, UK National & UK Mobile calls are included free of charge when you upgrade to one of our solutions.

Business Insight

Get reports and management tools to help you run your business better and keep on top of your call traffic.

Lower phone bills

Benefit from fixed monthly costs that won't increase throughout the duration of your contract.

Mobile & softphone apps

We offer game changing desktop, Apple IOS and Android applications that are included at no additional cost.

Record your Calls

Record your incoming and outbound calls, providing new tools for staff training and dealing with disputes.

Keep your numbers

There is no need to change your phone numbers - we simply port them over and handle everything!

No Upfront costs

We give you the option to upgrade to any of our business telephone systems with no upfront cost. 

Here to help

Our UK based technical team offer you the support you need when it matters most to your business.

Essential System Features

When choosing your business VoIP system its important to ensure you get all the features you and your team need. This will help you get the most from your investment in the long-run.

Below are our top 12 features we believe any business VoIP phone system should have the capability of delivering. More powerful features will provide your business with the ability to get more out of your team in the long run and can pay for the solution entirely in time saved and money earned.

Telephone Systems for Businesses

Transferring calls

In order to manage incoming call traffic effectively you must be able to transfer calls quickly and efficiently. The ability to do this is one of the key reasons our customers upgrade to the latest feature-packed business phone systems. 

Our VoIP phone systems lets you do this at just a touch of a button, allowing any handset user direct callers to the other staff with ease. Also, because you’ll have at least 2+ phone lines, someone else can be on another call at the same time too.

Read More

Hold Functionality

The most commonly used button on your new handset will be the ‘hold’ button – and with good reason. It’s essential for smooth, professional handling of your call traffic.

Rather than (unprofessionally) cupping a hand over the telephone mouthpiece, your team can place a customer on hold at the touch of a button so the customer won’t be able to hear what’s going on in the background. 

Our music on hold service adds to this functionality by playing customisable messages to your clients whilst they hold which in return will enhance your corporate image and allows you to advertise for free!

Read More

Go Cordless

Many offices start off with a cordless phone or two, and you get used to having the ability to take the phone around the house. 

With our business VoIP phone systems, you can connect cordless telephones giving you the flexibility of being able to move around whilst you conduct your business.

Read More

Day & Night Greetings

Day & night greetings ensure your callers receive a polished, professional impression of your company, first time, any time.

In a small office often there are times when you’re on a call and no one else is there.  Our business phone systems will actually be able to pick up, answer the call, and keep them on hold until you are ready. 

Regardless of how busy you get in your day, a day & night greeting system means valuable callers will be looked after. A tailored greeting such as “Thank you for calling my company, your call is important and we will be with you in just a moment” will be heard by the caller, who will then be placed on hold automatically to wait until you are able to finish your current calls and pick them up.

At night this message can be changed to something more appropriate, such as “Welcome to our company, our office is currently closed, however if you would like to leave a message our staff will return your call the following working day.” In this way your business will always sound great and never miss another sales opportunity.

Read More

Personal Voicemail

Whether you’re out of the office or just on another call a personal voicemail will back you up.

Unlike some home services where you have to pay to retrieve messages it is absolutely FREE with our business telephone systems. 

Personal voicemail works in exactly the same way as it does on your mobile phone. Callers hear a personalised greeting and are invited to leave a message. You can then access these greetings, save them, replay, forward or delete them as necessary.

Voicemail is available to all of our telephone system users but if required you can specify which of your staff have access to the service. Users are notified that they have a message by a bright red light on the handset. Now, rather than having to take phone messages for colleagues, you can now simply transfer a call to the user’s voicemail system and let them leave a message.

Read More

Voicemail to Email

For many people in active businesses they are often out and about and not always at their desks.

Regardless of where you are your voicemail can now be sent to your email address. This means if you have a smart device you’ll be able to listen to your office emails on your mobile phone, laptop or iPad.

Read More

Automated Attendant

For smaller businesses wanting to present a BIG image then an auto attendant can be the perfect solution.

It answers the calls and gives options for different extensions with your company. You may only have 3 staff but you can make it look like you are a larger business.

For example, “Welcome to my company, for all sales enquiries please press 1, for accounts press 2. For all other enquiries please hold and an operator will be with you shortly.” The customer doesn’t need to know that the same person may answer for every department!

The menu tree options provided can be as simple or as complex as your business requires. The auto attendant function can also be used to simply take any overflow calls you or your staff are unable to get to in time. Either way, it is very efficient and incredibly effective.

Read More

Conference Calling

With business being conducted both nationally and globally nowadays, getting people to meet in person isn’t always possible.

You can now conference seamlessly with whoever you need to, getting a real time conversation going with as many parties as you like (dependant on number of phone lines and system capacity).

Simply place your caller on hold, select a new line and join the calls by pressing the conference button. It’s as simple as that!

Read More

Free UK Calls

All of our business VoIP systems provide the ability allow you to connect a multitude of different IP services, from VoIP to SIP trunking. This translates to huge savings on line rental and call costs, as well as free internal calls – even if those calls are to other staff in different locations. 

The savings may even be enough to pay for the entire system meaning zero investment from you.

Read More

User Friendly Handsets

Despite the power and complexity of a business telephone system, our user friendly handsets make accessing features easy when compared to other suppliers.

Some systems do this better than others. With any pbx or cloud phone system there are many different handset models to choose from – usually a basic, executive and a receptionist model. 

Better handsets typically feature large colour displays to give users the information they need to make calls quickly and easily. Different menu options will be automatically displayed on screen, and these change to the most relevant choices depending on what task the user is currently performing.

Features such as mute, redial, volume and conferencing are very typical and offer users fast, easy access. Meanwhile, some handsets offer programmable buttons with digital labels, so that these keys are always correctly and clearly annotated.

The bottom line is that you can choose from a wide range of handsets with most solutions and mix and match to meet the needs of your staff.

It is recommended that you equip the main users and managers with higher-end phones, whilst selecting more basic models for less intensive applications. It’s the smart way to get the performance you want at the price you need.

Read More

Remote Working

In the world of modern business you may want to offer your staff the ability to still work from their office or home – not yours.

With the flexibility of VoIP technology, staff can now work from anywhere and stay connected to your phone system at all times. This means key staff travelling around the country or abroad can keep in touch with the office easily, and remote staff can be employed from anywhere in the UK.

Using our VoIP business telephone systems, staff members can connect to your phone system anywhere there is an internet connection. By either plugging in an IP handset or using a soft phone (virtual phone) on a PC, laptop smartphone or tablet, users can instantly connect to the office phone system using their own extension number. This means they can contact the office for free, as well as see who is on the phone, who is available and so on. Exactly the same as they could in your office itself.

You can now effectively communicate with staff anywhere in the world which also makes it easier to find better (even cheaper!) employees as you grow.

Read More

Call Reporting

Birmingham Telecom can supply and implement our powerful business analytics solution that can seamlessly integrate with your telephone system or cloud hosted telephony solution and that will provide your business with cutting edge live analytics, reporting and dashboards.

You will gain the ability to monitor inbound and outbound calls to make informed decisions on system, department and user call activity and deliver a more effective service to your customers.

Accessing real-time reports, configurable dashboards and visual wallboards will also enable you to enhance operational efficiency, optimise business decision-making and ultimately improve customer satisfaction.

Manage, analyse and understand customer interactions using call reporting software. Gain insight to identify business efficiencies, improve customer service and deliver a return on your telecoms investment.

Read More

Ready to Talk?

For a free consultation from a business VoIP specialist call us on 0121 716 8888

If you prefer, you can Email us

… or send us your contact details and a specialist will get in touch

Get the Perfect Business VoIP Solution. Call us on 0121 716 8888

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  • 0121 716 8888
  • Telecom House, Station Road, Coleshill, Warwickshire, B46 1HT
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