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Whilst we pride ourselves on delivering an exceptional service to our customers, occasionally we may fall short of our normal high standards. If in any instance you need to make a complaint, we want to make it as painless as possible and we will always try to resolve your complaint within ten working days of its receipt.
Whilst we pride ourselves on delivering an exceptional service to our customers but occasionally we may fall short of the high standards we wish to attain. If in any instance you need to make a complaint, we want to make it as painless as possible. Any complaint we receive will be responded too within 24 hours of it being received. A holding letter will be sent through to you and the intention is to resolve your complaint within ten working days of its receipt.
Get in touch with our managing director to directly raise a complaint related to our sales process, our service or an employee.
Get in touch with the technical director to directly raise a complaint related to our technical, support or our engineering team.
Email: info@birminghamtelecom.co.uk
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