Take your hotel phone system to the next level. Our hosted hotel phone systems features a suite of powerful tools for unified communications and collaboration, intelligent integrations, and fully supported hardware that mobilises employees in an affordable, efficient way.
Our hotel phone systems provide you with all of the functionality your team will ever need but without the need for expensive upfront costs for installation or the unwanted ongoing costs normally incurred for maintenance.
Our hotel phone systems provide built in features to manage your guests experience which providing significant cost savings and improved efficiency throughout your business.
If you run a hotel and are looking for a new telephone system then look no further, simply get in touch with our team today on 0121 716 8888.
CallSwitch is plug-and-play ready for integration with Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Less common, web-based, CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality.
We also offer voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.
Allow guests to schedule wake up calls without the receptionist’s intervention. The guest simply calls the wake up service and follows the prompts to schedule a wakeup call. At the defined time the system will call the guest and play a pre-defined message once answered. Alternatively, a wakeup call can be scheduled.
Log calls from each room and calculate the costs to guests based on the configured prices within the hotel phone system. The system can output a configurable call data record for each call. We can even customise the exact format needed to your requirements.
Also, housekeeping are able to adjust the room status via a code on the phone. The maid status is simply triggered by a call from the phone and entering a special feature code to set the status of the room.
All of our managed IP telephone systems can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage, and options for archiving.
For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer our compliant, cloud-based call recording and analytics platform – Atmos, which provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.
Delivered through the cloud, our fully hosted hotel phone systems brings you a full range of great features that not only work on your desk handset but also on our web portal and mobile applications meaning that you can access all your communications tools on the go.
To find out how Birmingham Telecom can help save you money and improve your telephone service please call our team on 0121 716 8888 for a FREE, no obligation quote.