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We offer solutions for businesses of all sizes and from all industries

Line Rental Services

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Upgrade to SIP and benefit from savings of 50% and free UK National & Mobile Calls.

Business Line Rental

View our range of business line rental services that will save you money and improve service levels.

Call Packages

Competitive call packages that enable your business to do more, for less than you currently pay.

ISDN Switch Off

Save money and prepare for the upgrade to IP technology by 2025 with Birmingham Telecom.

Managing Fraud

Learn how Birmingham Telecom protect you and your business from telecoms fraud

SIP Call Manager

Inbound call management allowing consolidation of all your numbers onto a single platform.

Business Continuity

Change, automate and control call routing, announcements and voicemail messages.

Partner Program

Join our partner program and earn a strong residual income for each client you refer to us.

If you need help, assistance or advice on getting the perfect solution for your business you can give us a call on 0121 716 8888

Our customers

Our customers come from all walks of life. The majority of our clients fall under the SME sector whilst we also provide services and support to enterprise businesses along with public sector clients. We feel that we are well equipped to look after businesses of all sizes so if you need help, advice or pricing for any of our services, please do get in touch with us on 0121 716 8888.

We enable your business to do more! Call us on 0121 716 8888

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Google Rating

5.0

Based on 117 reviews

Birmingham Telecommunications Limited

5.0

Lets Go

Having placed an order for a new phone online through Birmingham Telecom, Brian not only called to check that my phone was compatible but offered advice which fixed the problem and then a refund when it was discovered the phone was no longer required.Exceptional service from Birmingham Telecom. I will definitely recommend them to anyone needing telecoms support for their business.Thank you!

David Marcus

I was extremely impressed with the positive help and support I received from Stacey on My second call to the company she enabled me to make a decision as to which head phones wee best suited to my needs, as stated previously I was very impressed

Richard Hunt

Had dealings with Gordon today, brilliant service thank you very much. Great team at Birmingham Telecom. Always helpful.

Gemma Peppé

Alasdair Lindsay

Fast, efficient, competitive, friendly. Getting great service from Birmingham Telecom and will be continuing to use them for our phone needs. Thanks Brian and team

Kerry Spain

Bought a cisco headset for office phone.Easy to order, arrived really quickly, so please with it, good quality.I would highly recommend this company.No more resting the phone on my neck and trying to input Information. The only negative my boss will have to buy everyone one lol.

Magee Dental Care Lurgan

Delighted with this Company - readily available to deal with any queries, efficient and prompt. Glad we made the change to them. Highly recommend.

Simon Morton

My company is based in Stockport. The team at Birmingham Telecommunications remotely accessed my disabled telephone system. Shaun and Lee efficiently and quickly fixed the problem, enabling us to function again.Their efforts deserve high praise. I would not hesitate to recommend this company.

Batela Giftware

Excellent customer service! Sheridan

Ros Clayton

Great customer service. We ordered a headset which turned out to be faulty.It was replaced quickly and efficiently with no fuss.

Stuart Marshall

Professional, engaging polite and really helpful in a timely fashion.

Alex Willis

Donna Crittenden

Highly recommend, Excellent company, headset ordered arrived in great time, absolutely fantastic customer service from Jo and excellent technical advice from Scott. Keep up the good work

Sri Kanaparthy

A very good experience in buying wireless headsets. Several supplier were not helpful and I was looking for someone that knows their stuff before we buy the products. I have come across these guys and especially Scott has been very helpful and has run through the set up process step by step with me and also agreed that he would take the product back if I test it and it does not work with my RingCentral Cisco 8861 phones.Really cant praise enough the service from this company. They would be my first point of contact in future for any headset requirements.

LEE Smith

Great proffesional company to deal with, asked for two system quotations and had both back next day.Have rang them on a few occasions for technical questions and had answers straight away.Would recommend them, especially Andrew Vaughan.

RPI IT Admin

Really helpful in assisting to select the right products for our needs. Definitely more concerned with offering expertise than just making a sale. Great service!

beth stanley

Great Service. Always happy to help.Thank you :)

Audy Thompson

Received prompt assistance from Lee Saxon.

Jason Parrington

Great service, great knowledge, key part of our supply chain

John Gates

Tim Allan

Experienced and knowledgeable staff ensure you end up with the right product and service, I would recommend using them.

Jason Perry

Superb service and support from Scott - great place to get your headset accessories or existing kit refurbished.

Remote User

The products are reasonably priced, the customer service is good with knowledgeable and friendly staff. We've been using the business for years and fully intend to continue

Laura Potter

They didn't have the headset I ordered in stock (despite saying it was available) - They contacted me, apologised profusely and gave me an upgrade for the same price! I wish all companies behaved the same and gave as good customer service. Happy customer and will return! A+

Ritchie Jones

I can't fault the service provided and would highly recommend for all of your telecommunication needs. A pleasure to deal with

Laura Black

Fantastic service. Excellent value for money and great Customer Support. Would definitely use them again

a m

I have been dealing with Birmingham Telecom for some time in respect of upgrading a Samsung PBX for one of my clients. I have to say it is rare to find a supplier who is so knowledgeable and helpful in today's world. Andrew has repeatedly demonstrated his ability and integrity in the advice he has provided, sometimes at reduced revenue for him, to the extent that I feel very confident in doing business with him now and in the future. My experience of Telecom System providers is that generally they want to strap me up with an overpriced leased system which may or may not best suit my requirements and about which they themselves have little knowledge, Andrew and Birmingham Telecom have an entirely different approach. They provide good counsel, identify and recommend the correct system for the application and then quote a competitive price for supply. I have no doubt the ongoing support and advice will be equally reliable and I can say Bye Bye to HiHI.

andy farr

Totally professional in their approach from initial contact to installation. They were not interested in selling us a system but more providing the right product and service for our needs. The support is excellent on the rare occasions there is an issue. Highly recommend.

Bobby Bhogal

Brian & the team have been looking after our telephone systems for a few years now. Always an excellent service. Very knowledgable and at hand, should any problems arise.

David Donegani

We needed a new 18 line telephone system for our purpose built factory. Birmingham Telecom were extremely helpful, knowledgable, and good value. The installation and training went smoothly and we are very happy with the Panasonic system we purchased - it has worked without any problems since the day it was installed and we have been able to fine tune the configuration to make it work just as we want. If your looking for a provider, I thoroughly recommend Birmingham Telecom

Maxine Ryder

Thank you so much scott for your visit yesterday with john and for the hamper gift the lads are over the moon and you definitely get a thumbs up. We look forward to our future together.

Ali Rait

Fantastic customer service from Lee when he set up an automatic answer message system for us. Nothing was too much trouble and he helped to solve our problem very quickly and easily. Thanks for all of your help.

Marie Chapman

Extremely Helpful! Had a problem with our phone system due to a power failure. Sent an email to Dan Bailey asking to call me on my mobile asap. Very quickly called me and helped to rectify the problem and talked me through everything and stayed on the line until I was happy everything was up and running again - Thanks Dan!!!Had another query about our new phone system and Shaun Williams was very quick to get back to me and help resolve my query.Got to say - Birmingham Telecom are always so quick at returning emails/calls - Thanks!!!

Mark Acketts

Knowing which headset will work with which telephone system can be a minefield but these people are always keen to advise.

Jim Jackson

Good fast service.

Therese Hoyle

Super helpful service when I ordered the wrong headset, Jo was super helpful in recommending one with a USB drive and replacing the one I ordered. Highly recommend this company for their customer service. I wish more companies were like this. 😀

David Conway

Great service on advice on order, speed of delivery, and communication for refund - but charge a 20% restocking fee which I felt was a bit stiff considering the wireless headphones have more wires than the wired ones! 5star otherwise.

Anthony Downing

Great company and products with staff who are knowledgeable and always willing to help.Would definitely recommend.

Paul Colley

Excellent service

Clair

They offer a great service and the information provided makes it easy when choosing the right phone system.

Tom Windle

Sonia Dixon

All the staff at Birmingham telecom are very helpful and always patient with us when we ask 100 questions a day! We generally work with Dan who is efficient and knowledgeable. Thanks to you all!

Ben Wilkes

Birmingham Telecom have handledour transition from 30 year old analogue lines to VOIP/SIP 3CX phone system brilliantly.The pricing has been very competitive and their technical service is second to none. They are always on hand to guide us through and problems and answer the 'silly' questions we have had.I would Thoroughly recommend them to anyone.

Glyn Weighill

Our Company have been with Birmingham Telecommunications since 2010 we have always found them to be very courteous and helpful with any problems or issues we have experienced over the years. No matter who you speak to when you call they are all willing and eager to assist. Would we recommend them to any prospective customer looking to change telecom providers....Of course!

Ainsley White

I have been dealing with Birmingham Telecom for many years. Very friendly and helpful staff. Highly recommend.

Sarah Hall

Excellent product knowledge and fast efficient delivery for replacement parts, thanks Scott

Nicolette Lowe

Customer service is great! Birmingham Telecom always respond promptly and efficiently.

Grace Manning

Products arrived quickly and team could help set up although not at the desk

Tom Blair

Steve Perks

We have used Birmingham Telecom for many years to supply Telecoms Equipment as well as lines and calls and broadband. They are always very competitively priced and sales staff are very helpful and professional. Technical Support team are also very efficient when sorting out telephone line faults and it is so much easier than dealing direct with BT!

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