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Managed Microsoft 365

Managed Microsoft 365 services built to keep your business productive and secure

Microsoft 365 is a powerful platform, but it only delivers real value when it is set up properly and actively managed. Our Managed Microsoft 365 service ensures your email, files and collaboration tools are deployed correctly, kept secure and supported day to day.

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0121 716 8888

Managed Microsoft 365

Deployment, management and support handled by our team.

Secure by design

Ensures security and best business practice built in from day one.

Work from anywhere

Reliable access to email and files wherever your team is based.

Expert support

Day to day help, changes and user support included from our IT team.

What Managed Microsoft 365 means for your business

Microsoft 365 provides the tools your team uses every day, but without proper management it can quickly become inconsistent, insecure or difficult to control.

Our managed Microsoft 365 service ensures your environment is deployed correctly, maintained over time and adapted as your business grows. We look after licensing, configuration, security settings and user support, giving you a reliable and well managed platform rather than a collection of disconnected tools.

At Birmingham Telecom, we help businesses across Birmingham, Warwickshire and the West Midlands deploy, manage and support Microsoft 365 as part of a wider IT strategy. From initial setup through to ongoing management, we take care of the technical side.

managed it support

Managed Microsoft 365 services

Microsoft 365 licensing

We manage your Microsoft 365 licences for you, whether you are starting fresh, adding new users or taking over existing licences. We make sure you buy the right product, avoiding unnecessary cost.

Planning and deployment

We plan and deploy Microsoft 365 to suit how your business works. This includes email setup, user accounts, permissions and security configuration, ensuring everything is setup correctly.

Migration and onboarding

We manage migrations from existing email systems or servers, moving mailboxes, files and data securely with minimal disruption.

Day to day management

We manage your Microsoft 365 on an ongoing basis, handling licence changes, user moves, configuration updates and general admin.

Security and monitoring

We apply sensible security controls and monitor your Microsoft 365 environment to help reduce risk, protect user accounts and keep data secure.

365 User support

Managed Microsoft 365 support when your team needs it. We help resolve issues, answer questions and make changes quickly to keep productivity high.

Why choose Birmingham Telecom for Managed Microsoft 365?

Your Microsoft 365 setup should make work easier, not create extra admin. We help businesses get Microsoft 365 set up properly, keep it secure and support your team day to day, so it continues to work reliably as your business grows.

From ordering your licenses through to security, user support and ongoing management, we take care of the details behind the scenes. That means fewer issues for your team, better use of the tools you already have and confidence that your Microsoft 365 environment is being looked after properly.

We design managed Microsoft 365 environments that are practical, manageable and easy for SMEs to use.

We take the time to deploy Microsoft 365 correctly, rather than rushing users onto a system that causes issues later.

Accidental deletions happen. Systems fail. Cyber threats are real. We make sure your critical data is regularly backed up, properly encrypted, and ready to restore quickly when you need it.

We build security into your Microsoft 365 setup from the start as part of a wider IT strategy.


Managed Microsoft 365 works best alongside IT support, email security and cyber security, all managed by one team.

IT support shouldn’t feel intimidating. Our team is approachable, explains things clearly without the jargon, and works alongside you. Whether you’re tech-savvy or just getting started, we’re here to help. Plus, our certifications (including Cyber Essentials and Microsoft Solutions Partner status) mean you’re getting support from people who stay current with the latest technologies.

What makes our Microsoft 365 management different?

Microsoft 365 licenses are easy to buy, making them work properly for your business is harder. We handle the management, security settings, permissions, licence optimisation and user support so you get a platform that’s secure, well-organised and makes work easier for your team.

Most businesses we work with come to us because:

  • Their 365 setup was rushed and security wasn't properly configured.
  • Nobody is sure who has access to what.
  • Staff are confused about which tools to use and when.
  • Issues take ages to resolve through Microsoft's standard support.
  • Licences aren't being used effectively, so money is being wasted.
Birmingham Telecom Head Office

Helping your team work better, wherever they are

Microsoft 365 brings together the everyday tools your team already knows, including Outlook, Word, Excel, PowerPoint and Microsoft Teams for meetings and collaboration, all in one secure, cloud-based platform.

It allows your team to work together more easily, share files securely and access email and documents from any device or location, whether they are in the office, working remotely or on the move. We help you get the most from Microsoft 365 by making sure it is set up properly and managed day to day. 

From planning and migration through to ongoing support, security and optimisation, we take care of the technical detail behind the scenes. Whether you are moving away from on-site servers, supporting hybrid working or simply want a more reliable setup, we ensure Microsoft 365 is secure, easy to use and ready to support your business as it grows.

danb bham telecom

Our Managed Microsoft 365 Plans

Our managed Microsoft 365 plans are based on Microsoft Business licences, with support, security and management included. We will help you choose the right Microsoft 365 license, and continue to manage licences as your business grows.

Have more than 300 users? We will guide you through enterprise options available from Microsoft.

  • Business Basic

Email, cloud storage & web apps for everyday productivity.

  • Web based Office 365 apps
  • 1TB OneDrive / per user
  • Business email hosting
  • MS Teams meetings & chat
  • Secure file sharing
  • Mobile and remote access
  • Business Standard

All Basic features plus desktop apps, teamwork tools & added security.

  • Desktop Office 365 apps
  • Access & Publisher
  • Bookings tool
  • Sharepoint sites
  • Stream video
  • up to 5 devices per user
  • Business Premium
All Standard features plus enhanced security and device management.
  • Device management
  • Email protection
  • Data encryption
  • Intune MDM
  • MFA & access control
  • Compliance tools
  • Identity protection
  • Need More?

Get better protection when combined with our range of IT services.

Works alongside:

  • Endpoint protection (EDR)
  • Advanced email security
  • Microsoft 365 backup
  • Dark web monitoring

Service & Support

  • Managed IT support
  • Cyber Essentials certification
  • Email signature management

Let’s talk about managed Microsoft 365

If you are considering Microsoft 365 or want your existing setup properly managed, book a discovery meeting with our team. We will explain your options clearly and help you decide the right next step.

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IT services to support your business

Your IT should make running your business easier, not add extra stress.

We work with small and growing businesses to provide reliable, managed IT services that keep systems running smoothly, reducing cyber risk and fully supporting the way you work.

Whether you need day to day support, stronger security or help planning your next steps, our team is here to help. We take the time to understand your business and provide practical solutions that fit, with one trusted partner managing everything behind the scenes.

Managed IT Support

Day to day IT support that keeps your systems running smoothly. From helpdesk support to proactive monitoring, we take care of issues before they disrupt your business.

Cyber Security

Protect your business from modern cyber threats with layered security, monitoring and expert guidance. We help reduce risk and keep your data and systems secure.

Email Security

Advanced protection to keep phishing, malware and impersonation emails out of your inbox. Designed to work alongside Microsoft 365 and reduce everyday email risk.

IT Consultancy

Clear, practical advice to help you plan, review and improve your IT. We work with you to ensure technology supports your business goals, not the other way around.

Cloud & Infrastructure Services

From cloud platforms to on-premise infrastructure, we design, manage and support the systems your business relies on, ensuring performance, reliability and scalability.

Managed IT Support

Day to day IT management to keep your team productive and your systems stable.

Cyber Security

Keep your business protected with layered security, updates and threat monitoring from our team.

Microsoft 365 & Cloud

We can handle the setup, support and management of Microsoft 365, email and secure cloud working.

Looking to switch your IT Support to Birmingham Telecom ?

If you prefer to have a brief chat, call our IT Support Team on 0121 716 8888 to get started.

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Find out how we can help provide you with the right business telephone system, saving you up to 82%. Call our team on 0121 716 8888 for your FREE quotation.