OFFICE PHONE SYSTEMS

Are you looking to replace your office phone system? >

Discover our award-winning office telephone system replacements with seamless app and CRM integration & powerful analytics included. FREE UK call packages, HD video conferencing, voicemail & Microsoft Teams integration all for as little as just £15 / month.

bt business telephone system

Get a quote to replace your office telephone system >

Replace your office phone system from just £15 / month and never lose service again with our range of BT business telephone system replacements.

For help, advice or for a quote, please get in touch with our friendly team today on 0121 716 8888 or simply from us an email.

UPGRADE YOUR HANDSETS

Upgrade your handsets to brand new, top of the range Yealink colour IP phones.

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BUSINESS APPS

Benefit from our world class business telephony applications and integrations.

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BENEFITS & FEATURES

Replace your office phone system and discover the benefits our cloud solutions provide.

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Discover our simple and cost effective office phone system replacement >

Our office phone systems can provide you with all of the functionality of a traditional phone system but without the need for expensive upfront cost for installation or the ongoing costs for maintenance.

Because our telephone systems are hosted in the cloud, the possibility of downtime is massively reduced and it also means that the telephony service is not limited to use from a single fixed office location, so enabling users to work on the road or from home is a breeze.

Whether you are a single site business or based out of multiple office locations, our office telephone systems allow you and your team to be connected anytime, anywhere and on any device and includes the flexibility to meet the demands of any modern, agile business.

Small Business Telephone Systems
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office phone systems

Powerful applications that simplify communication >

All of our small business office telephone systems include our soft client that allows employees to take calls and conference with other team members wherever they go, however they work, and on whatever device they choose.

When replacing your office phone system with us, you get access to our apps.  These are available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single intuitive pane, including softphone, video conferencing, instant messaging, screen and document sharing, group conferencing, and presence.

Integrate all of your business tools with an office phone system >

Our cloud hosted office phone systems are fully ready to be integrated out of the box with  Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Less common, web-based, CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality.

We also offer native voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.

Small Business Telephone Systems
call recording for businesses

Embedded call recording & compliance >

All of our office phone systems can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage, and options for archiving at no additional cost.

For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer our compliant, cloud-based call recording and analytics platform – Atmos, which provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.

Enjoy secure, high-quality video conferencing >

Our office phone systems provide high definition video conferencing and online meeting service, enabling you to hold engaging video meetings with colleagues and customers, including in-meeting participant chat, screen sharing, group mute, and ‘hand raise’.

The solution has also been built with security in mind, offering 256bit encryption and the ability to set up password-protected meeting rooms. For mobile users, our Meet App is available as a free download from the app store and also from google play.

Why should you upgrade your office telephone system through Birmingham Telecom ?

Explore the Industry-leading features you get with our office phone systems >

Delivered through the cloud, our office telephone systems brings you a full range of great features that not only work on your desk handset but also on our web portal and mobile applications meaning that you can access all your communications tools on the go.

Soft / mobile client.

Our Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.

Directory services.

Maintain a global company directory of all your employees or contacts.

Click-to-dial.

Dial with ease through our Communicator app wherever you see a number on-screen.

Instant messaging.

Chat with colleagues and share files instantly.

Presence.

Set your presence status, so colleagues know if you’re available.

Voicemail-to-email transcription.

Instantly and automatically receive an email with a text transcription of any voicemail you receive.

Voice & video conferencing.

Collaborate with colleagues using voice and video through our Communicator app.

Screen sharing.

Share screens and panes to enhance remote meetings and collaborate better.

Integrated call recording.

Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.

Compliant solutions.

Optional integration with our Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.

Cost-effective call packages.

Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.

CRM integration.

Integrate with all the other services you need to ensure employee productivity and customer satisfaction.

Advanced PBX features.

Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.

Simple online management.

Add new users instantly, administer changes to call flows and configure features all from a single, secure online portal.

Enterprise resilience.

Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.

Seamless implementation.

Porting and provisioning carried out by our in-house UK team, with no specialist training required for users or administrators.

Endpoint flexibility.

Options for desk phones, with a wide range of supported VoIP handsets & conference devices.

Auto Attendant.

Ensure you direct your calls to the right place with an Automated Attendant.

Make and receive calls from MS Teams.

Increase employee efficiency by centralising your communications through one application with no need to ‘click out’ to make calls.

Wallboards & Reporting.

Review staff performance, view call statistics and display wall boards in your office to create competition within the office.

Save up to 82% on your bills when you upgrade your office telephone system through Birmingham Telecom.

Find the perfect solution when you upgrade your office telephone system with us >

Choose from our range of cloud hosted office phone systems and discover the solution that best meets the requirements of your business. All of our products can be completely tailored to meet your needs so please do not hesitate to get in touch if you need help or have questions.

Asset 21
Product Name
CallSwitch Lite
CallSwitch Business
3cx Professional
Number of Users
1 - 20
5 to 1000
5 to 1,000
Ideal for
Remote working, Simple working environments
Growing or established businesses looking & remote workers

Business of all types who require integrated apps with mobile or hybrid workers

Call Package Option
Inclusive UK Landline & Mobile Calls
Inclusive UK Landline & Mobile Calls
Inclusive UK Landline & Mobile Calls
Video & Audio Conferencing
Yes
Yes
Yes
Phone Numbers
Keep your existing phone numbers or choose new numbers.
Keep your existing phone numbers or choose new numbers.
Keep your existing phone numbers or choose new numbers.
ISDN Switch off Ready ?
Yes
Yes
Yes
Installation
Self or Engineer Installation
Self or Engineer Installation
Self or Engineer Installation
Maintenance

Included

Included
Included
Future Proofing
Automatic updates. Easily add users, simple to relocate
Automatic updates. Easily add users, simple to relocate
Automatic updates. Easily add users, simple to relocate
Cost and payment options
Per user / per month
Per user / per month
Fixed monthly cost for the entire system
Product Brochure

We offer pricing models to suit businesses of all types and sizes >

The below pricing is an example of what you can expect to pay when you replace your office telephone system however, every business is different and has bespoke needs and requirements. Get in touch if you want an free quotation. We will even survey your premises completely free of charge.

CallSwitch Basic

£

9.95

+ VAT

charged per user (monthly)

FREE Setup & connection

FREE mobile and desktop apps

Audio & video conferencing​

PAYG for calls

Basic call statistics

Keep your existing phone numbers

Includes support & maintenance

Includes FREE Yealink handsets

Inclusive call recording

Includes UNLIMITED UK call plan

+ many more features

CallSwitch Business

£

14.95

+ VAT

charged per user (monthly)

Cloud hosted IP phone system

Includes FREE Yealink handsets

FREE mobile and desktop apps

Audio & video conferencing​

Call queuing

Includes UNLIMITED UK call plan

Call statistics & wallboards

Automated attendant

Inclusive call recording

Keep your existing phone numbers

Includes support & maintenance

Fixed cost (not charged per user)

+ many more features

3cx Professional Cloud Hosted

£

50.00

+ VAT

charged monthly (from)

Cloud hosted 3cx telephone system

Includes FREE Yealink handsets

FREE mobile and desktop apps

Audio & video conferencing

Call queuing

Includes UNLIMITED UK call plan

Call statistics & wallboards

Automated attendant

Inclusive call recording

Keep your existing phone numbers

Includes support & maintenance

Fixed cost (not charged per user)

+ many more features

Enjoy a full choice of fully compatible Yealink handsets and devices >

When you switch to one of our office phone systems, you have access to the full range of Yealink wired and wireless handsets. For more information of for a demonstration of any Yealink handset, please get in touch with our team.

Yealink T58W

Discover the Yealink T58W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems

Yealink T58W

Discover the Yealink T58W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink T54W

Discover the Yealink T54W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems

Yealink T54W

Discover the Yealink T54W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink T53W

Discover the Yealink T53W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems

Yealink T53W

Discover the Yealink T53W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink T57W Handset

Discover the Yealink T57W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems

Yealink T57W Handset

Discover the Yealink T57W IP Desk Handsets. This model is fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink W59R IP DECT

Discover the Yealink W59R Rugged IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems

Yealink W59R IP DECT

Discover the Yealink W59R Rugged IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink W53P IP DECT

Discover the Yealink W53P Wireless IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems

Yealink W53P IP DECT

Discover the Yealink W53P Wireless IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink W60P Handset

Discover the Yealink W60P Wireless IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems

Yealink W60P Handset

Discover the Yealink W60P Wireless IP DECT Handset. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink W79P IP DECT

Discover the Yealink W79P Rugged IP DECT Handsets. Fully compatible with all of our cloud hosted telephone systems

Yealink W79P IP DECT

Discover the Yealink W79P Rugged IP DECT Handsets. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink CP960 Conference

Discover the Yealink CP960 IP conference phone. Fully compatible with all of our cloud hosted telephone systems

Yealink CP960 Conference

Discover the Yealink CP960 IP conference phone. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

Yealink CP920 Conference

Discover the Yealink CP920 IP conference phone. Fully compatible with all of our cloud hosted telephone systems

Yealink CP920 Conference

Discover the Yealink CP920 IP conference phone. Fully compatible with all of our cloud hosted telephone systems
MORE INFO

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Need a phone system? Get in touch and get your FREE quote

To find out how Birmingham Telecom can help provide you with the perfect telephone system for your business. Call our team on 0121 716 8888 for a FREE, no obligation quote.