OFFICE PHONE SYSTEMS
Are you looking to replace your office phone system? >
Discover our award-winning office telephone system replacements with seamless app and CRM integration & powerful analytics included. FREE UK call packages, HD video conferencing, voicemail & Microsoft Teams integration all for as little as just £15 / month.
Get a quote to replace your office telephone system >
Replace your office phone system from just £15 / month and never lose service again with our range of BT business telephone system replacements.
For help, advice or for a quote, please get in touch with our friendly team today on 0121 716 8888 or simply from us an email.
UPGRADE YOUR HANDSETS
Upgrade your handsets to brand new, top of the range Yealink colour IP phones.
BUSINESS APPS
Benefit from our world class business telephony applications and integrations.
BENEFITS & FEATURES
Replace your office phone system and discover the benefits our cloud solutions provide.
Discover our simple and cost effective office phone system replacement >
Our office phone systems can provide you with all of the functionality of a traditional phone system but without the need for expensive upfront cost for installation or the ongoing costs for maintenance.
Because our telephone systems are hosted in the cloud, the possibility of downtime is massively reduced and it also means that the telephony service is not limited to use from a single fixed office location, so enabling users to work on the road or from home is a breeze.
Whether you are a single site business or based out of multiple office locations, our office telephone systems allow you and your team to be connected anytime, anywhere and on any device and includes the flexibility to meet the demands of any modern, agile business.
- Unlimited UK National / UK Mobile minutes Included.
- Access to the latest Yealink Colour IP Handsets.
- Mobile softphone applications for both iOS and Android.
- All aspects of the installation handled by our team.
- Fixed costs for the duration of your contract.
- UK based In-house support and provisioning team.
- Fully itemised, easy to understand monthly billing.
Powerful applications that simplify communication >
All of our small business office telephone systems include our soft client that allows employees to take calls and conference with other team members wherever they go, however they work, and on whatever device they choose.
When replacing your office phone system with us, you get access to our apps. These are available for desktop (Windows and Mac OS), and mobile (iOS and Android), delivering a host of communication and collaboration features within a single intuitive pane, including softphone, video conferencing, instant messaging, screen and document sharing, group conferencing, and presence.
Integrate all of your business tools with an office phone system >
Our cloud hosted office phone systems are fully ready to be integrated out of the box with Salesforce, Microsoft Dynamics, Sugar CRM, HubSpot, Zendesk, Bullhorn, Pipedrive, and more, with new integrations coming on-stream regularly. Less common, web-based, CRMs are also catered for, offering both click-to-dial and ‘screen pop’ functionality.
We also offer native voice integration with Microsoft Teams, delivering a cost-effective and resilient solution for hosted telephony in a Microsoft world.
Embedded call recording & compliance >
All of our office phone systems can be enabled for native cloud-based call recording, offering a 90-day rolling archive of calls, complete with secure cloud storage, and options for archiving at no additional cost.
For those operating in regulated industries who need to adhere to strict compliance requirements, such as MiFID II or PCI, we also offer our compliant, cloud-based call recording and analytics platform – Atmos, which provides advanced search and retrieval, AI-powered analytics, long-term immutable storage, and payment platform integration, delivering the ultimate telephony compliance suite.
Enjoy secure, high-quality video conferencing >
Our office phone systems provide high definition video conferencing and online meeting service, enabling you to hold engaging video meetings with colleagues and customers, including in-meeting participant chat, screen sharing, group mute, and ‘hand raise’.
The solution has also been built with security in mind, offering 256bit encryption and the ability to set up password-protected meeting rooms. For mobile users, our Meet App is available as a free download from the app store and also from google play.
Why should you upgrade your office telephone system through Birmingham Telecom ?
FREE UK calls for life
Our small business voip phone systems include UK national and mobile calls FREE of charge for the life of your contract with us.
Work from Anywhere
Full Application Integration
Industry Leading Handsets
Microsoft Teams Integration
Audio & Video Conferencing
Native Call Recording
Call recording is included, allowing you to store your calls for up to 90 days. For strict compliance requirements, we also offer our compliant, call recording and analytics platform.
Explore the Industry-leading features you get with our office phone systems >
Delivered through the cloud, our office telephone systems brings you a full range of great features that not only work on your desk handset but also on our web portal and mobile applications meaning that you can access all your communications tools on the go.
Soft / mobile client.
Our Communicator client supports desktop (Windows & Mac), plus mobile apps for iOS and Android.
Directory services.
Maintain a global company directory of all your employees or contacts.
Click-to-dial.
Dial with ease through our Communicator app wherever you see a number on-screen.
Instant messaging.
Chat with colleagues and share files instantly.
Presence.
Set your presence status, so colleagues know if you’re available.
Voicemail-to-email transcription.
Instantly and automatically receive an email with a text transcription of any voicemail you receive.
Voice & video conferencing.
Collaborate with colleagues using voice and video through our Communicator app.
Screen sharing.
Share screens and panes to enhance remote meetings and collaborate better.
Integrated call recording.
Benefit from automatic call recording of all inbound and outbound calls, with 90-days secure storage included.
Compliant solutions.
Optional integration with our Atmos compliance suite ensures adherence with regulations such as MIFID II and PCI.
Cost-effective call packages.
Our simple pricing structure includes competitive call bundles, unlimited free calling between extensions, and no upfront costs.
CRM integration.
Integrate with all the other services you need to ensure employee productivity and customer satisfaction.
Advanced PBX features.
Deliver an enhanced experience for inbound calls, with IVRs, auto-attendant, call queue and on-hold music.
Simple online management.
Add new users instantly, administer changes to call flows and configure features all from a single, secure online portal.
Enterprise resilience.
Benefit from enterprise-grade voice network resilience, on a dedicated, geo-redundant platform with robust high-bandwidth infrastructure.
Seamless implementation.
Porting and provisioning carried out by our in-house UK team, with no specialist training required for users or administrators.
Endpoint flexibility.
Options for desk phones, with a wide range of supported VoIP handsets & conference devices.
Auto Attendant.
Ensure you direct your calls to the right place with an Automated Attendant.
Make and receive calls from MS Teams.
Increase employee efficiency by centralising your communications through one application with no need to ‘click out’ to make calls.
Wallboards & Reporting.
Review staff performance, view call statistics and display wall boards in your office to create competition within the office.
Save up to 82% on your bills when you upgrade your office telephone system through Birmingham Telecom.
Find the perfect solution when you upgrade your office telephone system with us >
Choose from our range of cloud hosted office phone systems and discover the solution that best meets the requirements of your business. All of our products can be completely tailored to meet your needs so please do not hesitate to get in touch if you need help or have questions.
Business of all types who require integrated apps with mobile or hybrid workers
Included
We offer pricing models to suit businesses of all types and sizes >
The below pricing is an example of what you can expect to pay when you replace your office telephone system however, every business is different and has bespoke needs and requirements. Get in touch if you want an free quotation. We will even survey your premises completely free of charge.
CallSwitch Basic
£
9.95
+ VAT
charged per user (monthly)
FREE Setup & connection
FREE mobile and desktop apps
Audio & video conferencing
PAYG for calls
Basic call statistics
Keep your existing phone numbers
Includes support & maintenance
Includes FREE Yealink handsets
Inclusive call recording
Includes UNLIMITED UK call plan
+ many more features
CallSwitch Business
£
14.95
+ VAT
charged per user (monthly)
Cloud hosted IP phone system
Includes FREE Yealink handsets
FREE mobile and desktop apps
Audio & video conferencing
Call queuing
Includes UNLIMITED UK call plan
Call statistics & wallboards
Automated attendant
Inclusive call recording
Keep your existing phone numbers
Includes support & maintenance
Fixed cost (not charged per user)
+ many more features
3cx Professional Cloud Hosted
£
50.00
+ VAT
charged monthly (from)
Cloud hosted 3cx telephone system
Includes FREE Yealink handsets
FREE mobile and desktop apps
Audio & video conferencing
Call queuing
Includes UNLIMITED UK call plan
Call statistics & wallboards
Automated attendant
Inclusive call recording
Keep your existing phone numbers
Includes support & maintenance
Fixed cost (not charged per user)
+ many more features
Enjoy a full choice of fully compatible Yealink handsets and devices >
When you switch to one of our office phone systems, you have access to the full range of Yealink wired and wireless handsets. For more information of for a demonstration of any Yealink handset, please get in touch with our team.
Yealink T58W
Yealink T58W
Yealink T54W
Yealink T54W
Yealink T53W
Yealink T53W
Yealink T57W Handset
Yealink T57W Handset
Yealink W59R IP DECT
Yealink W59R IP DECT
Yealink W53P IP DECT
Yealink W53P IP DECT
Yealink W60P Handset
Yealink W60P Handset
Yealink W79P IP DECT
Yealink W79P IP DECT
Yealink CP960 Conference
Yealink CP960 Conference
