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RPI Price Increases – 1st June 2024

We reluctantly give notice of price increases across certain products within our portfolio as a result of the continued inflationary pressures that are impacting our wholesale supply costs.

Despite inflationary pressures, we have focused hard to minimise price increases against our current portfolio  of telephony products, which include SIP Trunking, Hosted Voice, Ethernet leased line connections plus Business Mobile.

We do fully understand that any price increase is never welcome, especially in the current climate and please be assured, we have no option but to pass these on due to increased pricing pressure from our suppliers.

Please continue to read below to understand what prices are increasing and for what products these increases relate too.

What prices are increasing ?

SIP TRUNKING

On 1st February 2024, our suppliers advised us that the cost of all SIP Trunking products would be increasing on 1st April 2024. 

We have held off passing on these increases whilst we tried our best to negotiate a lower increase however we now have no choice other than to pass on this increase.  With this in mind, all SIP Trunking costs will increase by 9.9% from 1st June 2024.

CLOUD HOSTED VOICE

In line with the above SIP price increase, our suppliers also advised us that the cost of all Cloud hosted VoIP extensions licenses would be increasing by the same amount (10%) from the 1st April 2024. 

Again, we have held off passing on these increases whilst discussions continued however, we now have no choice other than to pass on this increase.  With this in mind, the cost of all Cloud Hosted Licenses will increase by 9.9% from 1st June 2024.

ETHERNET LEASED LINES

All suppliers of ethernet leased lines have also increased wholesale costs across the entire range of “off net” products.

With this in mind, the cost of all dedicated ethernet connections will increase by 5.9% from 1st June 2024.

BUSINESS MOBILE

It has been widely documented that UK mobile providers have increased prices. This has been covered in the extensively in the media where Martin Lewis has also written about the increases that have plagued the market over the last couple of years. 

In February 2024, both Vodafone and o2 announced that wholesale costs would be increasing by the RPI rate of inflation announced, plus 3.9% (which is 8.8%) total. These charges were applied to all of our wholesale bills from 1st April 2024.  As always, we have of course held off on passing these costs on for as long as possible.

We are now left with no choice but to increase prices for all Vodafone and o2 services by 7.9% from 1st June 2024. I have also tried my best to keep the increase in costs below what the networks have applied to us directly (which was 8.8%)

Please contact your dedicated account manager for information on how these price increases may affect your costs.

There may be certain upgrade paths we can introduce to minimise the impact of these RPI price increases