Phone Systems for Estate Agents

We provide fast internet and intuitive phone systems for estate agents across the UK. Modernise how you work, from simplifying day-to-day operations to efficient management. Our flexible, telecoms solutions are built to scale with your business and keep you connected at every stage of the journey.

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0121 716 8888

Trusted by over 44,000 + UK businesses

Completely Integrated Estate Agent Telecom Solutions

From branch to viewing, we provide reliable telecoms that complement the way Estate Agents work. In a fast-paced industry like property, clear and reliable communication is everything.

We support estate agents across the UK with tailored Cloud Phone Systems, Digital Voice, ultra fast Full Fibre Broadband, Business Mobile and other smart tools that fit the way you work.

Where your team are office based, working from home our busy out on appointments and viewings, our solutions are built around the real needs of busy agencies. Whether you’re booking viewings, chasing offers or running multiple branches, we make sure your technology helps, not hinders.

We don’t overcomplicate things and offer honest, straightforward advice by providing you with flexible phone systems and full fibre business broadband.

Key Features for Estate Agents

Estate agents need more than just a telephone supplier, you need reliable, flexible systems that support a fast-moving day. Whether you’re chasing leads, arranging viewings or managing branches across the region, our estate agent broadband and business telephone systems help your team stay responsive, professional and always connected

Never Miss a Call >

Your agents are always on the move but with mobile apps, staff can make and receive calls; whether at a viewing or in the office.

On Hold Music >

Keep clients informed and reassured with custom on-hold messages, reminders and helpful information tailored to your practice.

Auto Attendants & Routing >

Auto-attendants and call routing ensure buyers, sellers & landlords reach the right person first time - whether that’s sales, lettings or valuations.

Call Recording >

Keep a full record of conversations, offers and negotiations to help resolve disputes, protect staff and improve how your team handles enquiries from buyers, sellers and landlords.

Integrate With Your CRM >

Our systems connect with most major estate agency CRMs so staff can see client details when the phone rings to speed up conversations and improve service.

Local Numbers Build Trust >

Promote multiple local area numbers and manage them all from one system. This is perfect for agencies covering several postcodes or towns,

Voicemail & Missed Call Alerts >

Never miss a hot lead again. Messages and calls can be transcribed and recordings instantly sent via email to the relevant team.

Flexible Working >

Support remote working, home-based estate agents or hybrid roles with cloud hosted systems that work from any device.

Internet, Phones & Mobiles >

We provide broadband, mobiles, phone systems, Wi-Fi and IT support all under one roof, saving time & simplifying billing.

Telephone Systems

Handle calls quickly, work across multiple branches, and never miss a lead. Connect with buyers, sellers and landlords with tools that support better conversations.

Business Broadband

Our broadband solutions keep estate agents connected with fast, reliable speeds – perfect for uploading listings, managing viewings and running cloud-based systems seamlessly.

Mobile

Stay in control of mobile devices across your agency and standardise tools, protect client data and keep your team connected on the move, from viewings to valuations.

Managed Wi-Fi

Managed Wi-Fi gives estate agents stable, branch-wide connectivity, secure guest access and central control which is fully maintained and monitored by our team.

Managed IT

Our Managed IT services keep your agency running smoothly with proactive support, fast issue resolution, secure data handling and expert help without the need in-house IT.

Running an Estate Agency and Need Help?

Book a free consultation with one of our experts

Improved Telephone Answering & Call Management

Whether at your desk, out on a viewing or working between branches, our phone systems keep your team connected.

Every solution includes access to our desktop and mobile apps, so you can make and take calls, check in with the team or join meetings from wherever you are.

Available on Windows, Mac, iOS and Android, our apps bring everything into one easy place – including voice calls, video, messaging, screen sharing and more. Our telephone answering services for estate agents are perfect for busy offices who need to stay in touch without being tied to the office.

Seamless Set-up & Business Tool Integration

Our phone systems for estate agents connect seamlessly with the software estate agents already use making every call faster, easier and more personable.

With caller information popping up as soon as the phone rings, you can greet every customer with confidence and deliver a faster, more personal service. Where out of the box native integration is not standard with your CRM software, we can build a custom integration to suit the way your agency works by using the API and via Webhooks.

Whether it’s syncing calls with client records or tracking conversations or triggering, we help you save time, reduce admin and give every customer a smoother experience.

Trusted by Estate Agents Nationwide

Read verified Google reviews from some of our customers across the UK.

    
 
 
       Posted on Google  
   
   Alan Norman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lee always shares valuable advice, nothing is too much trouble. This is a business that I thoroughly recommend. If anyone is thinking of changing their provider of their cell phone, land line this is the place to go to.
  
 
      Posted on Google  
   
   Luke Graham 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great customer service! the speed of service was amazing and everything about my experience actually led me to reach out to ask where I leave a review. Top drawer!
  
 
      Posted on Google  
   
   H 
 
 
 
 Trustindex verifies that the original source of the review is Google. The Team at Birmingham Telecom have given us exceptional customer support with unwavering attention to detail. Their team go the extra mile to ensure every issue is resolved swiftly, minimizing business downtime and keeping operations running smoothly. The dedication and professionalism they show is truly impressive, making them our trusted and reliable partner for all of our telecom amd internet needs. We have been with them for over a decade and continue to recommend them as the only company to go to.
  
 
      Posted on Google  
   
   Ash Hearing 
 
 
 
 Trustindex verifies that the original source of the review is Google. So glad we found this company and so glad they are local.  It's so good to deal with local people.  Excellent customer service.  Always at the end of a phone to answer any queries.  We have three locations and we could not be more happy knowing we are in safe hands.
  
 
      Posted on Google  
   
   Ian Fowles 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome service from a top class telecommunications provider.
  
 
      Posted on Google  
   
   Gavin Miller 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great deal on Jabra headsets👍 Top quality products, 5 * Customer service
  
 
      Posted on Google  
   
   Thibault Kitchener 
 
 
 
 Trustindex verifies that the original source of the review is Google. Great business, very up to speed and competent bunch.
  
 
      Posted on Google  
   
   Brian Garrity 
 
 
 
 Trustindex verifies that the original source of the review is Google. Very helpful
  
 
      Posted on Google  
   
   Thorns Infant School 
 
 
 
 Trustindex verifies that the original source of the review is Google. Lee and the team are extremely helpful and we love our new phone system.

Call Recording for Better Training & Service

Record, store and play back calls made or received by your team. This makes it simple to check what was discussed, pick up on anything missed and keep every detail accurate.

Sharpen your team’s communication by reviewing real conversations where you can highlight what’s working well, spot any areas to improve on and keep giving your clients the personal, professional experience they expect.

Resolve disputes with landlords or tenants by revisiting what was agreed.
Keep track of details, offers and requests without relying on memory or notes.
Train and develop your team by reviewing real calls and improving skills.
Protect your business with a clear, accurate record of every conversation.

We provide key telecom services for Estate Agents

Whatever your business needs, Birmingham Telecom has the experience and expertise to enhance your efficiency and productivity.

With well over 44,000 customers in the UK alone, we specialise in tailoring telecom solutions that are designed to optimise your operations and empower your team to work faster and more effectively. Our services are all crafted to meet the unique requirements of your business, providing seamless integration and enhanced functionality.

Upgrade your Business Phone System

Discover our award-winning business telephone systems designed for estate agents that includes mobile apps, CRM integration, call recording and powerful tools to support viewings, negotiations and smoother customer conversations. All from as little as £15 per month per user.

Improve Business internet Speeds

Birmingham Telecom deliver fast, reliable Full Fibre Internet to help estate agents stay connected, reduce downtime and keep teams productive — in the office or on the move.

Fast, Reliable Managed Business Wi-Fi

Fully Managed Wi-Fi from Birmingham Telecom delivers fast and reliable full coverage throughout your branch which is fully installed, centrally managed and supported by our expert team.

Business Mobile for your Agency

Equip your estate agency with the right business mobiles. Get expert advice, the latest handsets and competitive deals from EE, O2, Vodafone and Three all from your local telecoms partner

Phone Systems for Estate Agents FAQs

Can we take calls on our mobile when I’m out on viewings?

Yes, our phone systems come with mobile apps, so you can make and receive business calls wherever you are, using your office number.

Can your system link to our CRM or property software?

Yes. We offer systems that can integrate with popular estate agency platforms using API or Webhooks helping you save time and stay organised.

In cases where your CRM system does not have a standard integration available, our team have the skills to build a customer integration using the API or in some cases via Webhooks.

Please contact a member of our team to discuss your specific requirements by calling 0121 716 8888.

What happens to calls when we're busy or out of hours?

We can set up call routing, voicemail-to-email, auto attendants or overflow to mobiles so you never miss an important enquiry. Also, our mobile apps allow you to answer calls when you are out on the road or working from home.

Can we record calls for future reference or training?

Absolutely.

Every call inbound or outbound can be recorded, stored and reviewed later. This is ideal for resolving disputes, remembering what was agreed with landlords or coaching new starters..

Do you offer high speed broadband?

Yes.

We provide full fibre and dedicated leased lines, ensuring your office stays connected with fast and reliable internet at all times.

How does your Wi-Fi work in large or multi-storey branches?

We install and manage Unifi Wi-Fi solutions that give you stable, fast coverage throughout the building including including upstairs and back-office areas (if you have them).

What about mobile phones for our team?

We offer business mobile packages from all major UK networks, with expert guidance, tons of smartphone and device options and centralised management / billing.

Can we keep our existing numbers?

Yes, we can port your existing landline phone numbers across with no disruption to service.

We can also manage any 0800, 0300, 0870 etc non geographical numbers you may be using.

If you are running an agency that works across multiple areas, we can also provide location based phone numbers on demand to assist with your marketing efforts.

We have multiple branches. Can you connect them all?

Definitely. Our systems are perfect for multi-site setups, with shared extensions, central control and seamless internal call routing.

What if we’re in a contract with another provider?

We can review your current setup and often help buy out or transition from existing contracts with minimal disruption.

Please contact a member of our team for advice relating to your specific circumstances.

Can your IT team support our office setup?

Yes.

We offer managed IT services tailored to estate agents, covering everything from PC tech support, email security, cloud solutions and office 365 support.

We also provide IT hardware where needed.

Are your services suitable for small / startup agencies?

Of course.

We have hundreds of start-up clients across the UK and we like to help make a difference.

Whether you’re a single branch or a growing group, we can scale our services and systems to fit your needs.

Ready to Talk About Better Business Telecoms?

The next step is a discovery meeting where we learn how your agency works, how your team communicates and where your phone systems, broadband and connectivity could work harder for you.

Phone Systems for Estate Agents

Completely Integrated Estate Agent Telecom Solutions