Get expert business telephone system support and maintenance

Maintenance for your telephone system with guaranteed service levels and access to over 300 nationwide engineers.

Get a FREE quote for your Telephone System Maintenance

On-site and Remote Support with Guaranteed Service Levels

Network of over 300 Engineers Available Throughout the U.K.

Fast and Reliable Support for Single-Site or Multi-Site Businesses

Always talk to a Real Person, not an Annoying Answering Machine

Telephone System
Maintenance and Support

Our Support and Maintenance Service takes the stress out of managing your phone system, enabling you and your team to focus on the things that matter most to you.

Through a combination of office-based support desks and our nationwide network of field engineers, we deliver fast and efficient phone system support for your business. Based in Birmingham, we are perfectly situated to provide support and maintenance whether you’re a local single-site operation or maintain multiple locations nationwide. 

Even if you didn’t buy a phone system from us, you can still benefit from our support and maintenance services. We tailor our contracts to suit your needs so whatever your requirement, we can help.  For help, advice or to discuss your requirements, please get in touch with our team on 0121 716 8888.

Phone System Diagnosis and Repair

We use our vast experience to diagnose, repair and resolve issues you are having with your phone system.​

Nationwide Engineer Coverage

Our network of 300 telephone engineers is spread across the UK where we work on systems from almost all manufacturers.

Dedicated UK Support Helpdesk

We operate an in house UK based support and maintenance team who you can help you in the event of any issues with your phones.

Guaranteed Service Levels

As a professional business, we operate and offer a stringent SLA to always provide the exact level of service you need.

Low Cost, Clear Pricing Model

We offer a low cost maintenance service with clear, open & honest pricing so you will always know what we are charging.

Multiple Upgrade Paths

If your phone system is beyond economical repair and cannot be fixed, we offer a range of upgrade options that we can normally install with 24 hours.

Manufacturers we Cover

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Panasonic Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Panasonic Telephone Systems

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Unify Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Unify Telephone Systems

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LG Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all LG Telephone Systems

norstar-telephone-system-maintenance

Norstar Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Norstar Telephone Systems

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NEC Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all NEC Telephone Systems

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Nortel Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Nortel Telephone Systems

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Samsung Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Samsung Telephone Systems

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3CX Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all 3CX Telephone Systems

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AvayaTelephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Avaya Telephone Systems

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BT Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all BT Telephone Systems

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Mitel Telephone System Maintenance

Telephone Engineers, maintenance and repairs covering all Mitel Telephone Systems

Why choose us ?

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FREE Quotes

We can offer you a totally free and no obligation quote to match your telephone maintenance needs.

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Network of Engineers

We operate a network of over 300 specialist telephone engineers spread across the UK.

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Dedicated UK Support

We operate our own in house support team who you can call in the event of any problems.

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Guaranteed SLA's

We operate and offer a range of SLA’s to always provide the exact level of service you need.

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Low Cost Service

We offer a low cost maintenance service without compromising on quality or response time.

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Diagnosis & Repair

We are experts in our field so we can quickly diagnose over 90% of problems within 1 hour.

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Price Guarantee

We offer a 100% guarantee your maintenance costs will not increase during your contract.

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All Systems Covered

Our engineers are able to work on phone systems of all types, from all established brands.

Need assistance with your business telephone system? Call Birmingham Telecom on 0121 716 8888 for a FREE quote.

£ 1
The average cost to replace a faulty phone system for 20 users
0 Days
The average number of days to replace a faulty phone system
£ 1
The average loss of earnings to a business during downtime
£ 1
The average cost to replace a faulty phone system for 20 users

Why Invest in Maintenance?

Your telephone systems are the lifeblood of your business, every minute they are down you are at risk. The hidden cost of a major phone system outage will often dwarf the cost of support and maintenance.  

Without access to your phones you risk missed business opportunities, frustrated customers, reduced employee productivity and more. Worst of all, if your customers can’t get hold of you, you can be sure they’ll be speaking to your competition. 

Investing in Telephone System Support & Maintenance helps minimise downtime and disruption and provides peace of mind over your phone systems. We will take care of your phones enabling you and your team to focus on the matters that mean the most

Birmingham Telecom
Competitor
No Maintenance
BhamTelecomLogo
from £195.00
per year
from £350.00
per year
No Cost but
Risk of Downtime
4 Hour Fix SLA
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Large Network of Engineers
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Nationwide Multi-Site Support
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Transparent, Simple Pricing
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Speak to a Director at any point
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Support Calls Sit in a queue
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Support calls go directly to engineers
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National Presence.
Local Support.

Although local by name, Birmingham Telecom office telephone system maintenance on a national scale, working with some of the UK’s largest independent companies whilst nurturing close customer relationships through excellent account management and customer service.

We offer leading business solutions to suit all types of organisations and with our head office based out of Coleshill in Warwickshire,  we are perfectly placed to service your telephone system maintenance needs across the UK with our nationwide installation team.

Looking for a business telephone engineer to help resolve a fault or problem? Call Birmingham Telecom on 0121 716 8888

Telephone System Maintenance

Telephone maintenance covering your system, handsets and all of the cards that are needed to keep your business running.

Telephone Engineer Callouts

Call us to book a telephone engineer who can assist you with any type of telephone system problem no matter how simple.

Telephone System Repairs & Support

If you have a faulty phone system and are in need of help, get in touch with us so we can help diagnose and repair the problem.

Phone System Installation

If you have a telephone system that you would like us to install on your behalf, get in touch with us and we will provide a FREE quote.

Telephone System Relocation

Moving Premises? We are able to move and relocate any type of business telephone system from almost any manufacturer.

Telephone System Upgrades

If you are expanding your business or even changing to IP telephony, we can help you get your phone system upgraded.

Need help? Complete the enquiry form below for a response within 1 hour

FAQ

Trusted By 23,200 U.K. Businesses

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First Class Service & Support

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Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a Free Mobile Tariff Review? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a SIM Only Mobile Quote? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

5 Star Google Review Rating

First Class Service & Support

Need a Quote? Get in touch and receive a call back from one of our specialists within an hour …..

Trusted By 23,200 U.K. Businesses

Fast, UK based support

FREE UK Calls for all customers who upgrade

Interested in Upgrading? Get in touch and receive a call back from one of our specialists within an hour …..

Upgrade to SIP quickly and with no upfront costs

Get your first 30 days completely FREE

Full Management of your Phone Numbers and Porting

FREE UK Calls for all customers who upgrade

Interested in Upgrading to SIP? Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..
Get in touch and receive a call back from one of our specialists within an hour …..